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Senior Risk Investigator

Company: Intuit
Location: Tucson
Posted on: July 14, 2019

Job Description:

Location US-AZ-Tucson ID 2019-10531 Category Customer Service & Support Overview Come join the Intuit Customer Success Risk Operations team as an Investigator. We are developing cutting edge Data Protection and Financial Fraud prevention services that are central to all Intuit offerings. Our Lead Investigators help to lead our investigative team to carry out the responsibilities of maintaining data security standards. Responsibilities Identify and track risk variance investigations, case documentation and case disposition Develop use case requirements for workforce monitoring and controls Conduct complex internal/external end-to-end investigations Examine/create dashboard data reports to identify trends and insights Collaborate across teams to identify, research, and recommend solutions to investigative matters Investigate and monitor suspicious activity which may violate company policy, procedures, laws and regulations. Assist in creating departmental procedures and workflows Exercises judgment within defined procedures and practices to determine appropriate action(s) Act as a liaison with internal Information Security team Expectations: Contribute effectively within a fast paced, fluid environment and manage changing priorities with confident decision making Meets deadlines and commitments with exceptional written and verbal communication skills Strong attention to detail Is responsive to communication within expected SLA's Is punctual and reliably shows up to work/meetings ready to engage Gives and accepts feedback from peers and supervisor(s) Take ownership, act on fact and hold oneself accountable Work closely with team lead and management Is able to work independently when necessary and understands work will be reviewed for quality Availability to work on-call/after hours Qualifications * Bachelor Degree preferred with at least three (3) years of related working experience in related areas: fraud, investigation, IT Security, audit, data analysis and process improvement. * Ideal candidate will have the following certifications such as: Certified Fraud Examiners (CFE), Certified Public Accountant (CPA), OR other similar credentials related to the tax/banking/financial industry: Enrolled Agent (EA), Certified Anti-Money Laundering Specialist (CAMS), * Exceptional written and verbal communication skills * Experience interpreting information with large data sets * Team-oriented, self-motivated, and takes initiative to make creative contributions to continuous improvement of processes * Preferred project management experience * Familiarity with business practices laws, regulations policies and procedures * Critical thinking and problem solving skills * Analytical and intellectually curious, detail-oriented * Proficient in Microsoft Office suite, with an emphasis on Excel * Ideal candidate will have experience using case management systems such as Salesforce * Moderate to advanced computer proficiency * Ability to derive sound, data-based theories for what is lying behind trends and insights * Ability to multitask and adapt to a rapidly changing environment * Moderate to advanced computer proficiency Options

Keywords: Intuit, Tucson , Senior Risk Investigator, Accounting, Auditing , Tucson, Arizona

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