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Front Desk Receptionist

Company: Hughes Federal Credit Union
Location: Tucson
Posted on: November 22, 2021

Job Description:

ReceptionistHughes Federal Credit Union is dedicated to providing a positive difference in our members'--financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a "Best-In-State" credit union, four years in a row!Salary: $15.00/hourLocation:----9036 S Houghton RdJob Summary:To represent the credit union in a professional manner when greeting members and the general--public on the phone and in person, ensuring that members and the general public are directed to the appropriate employee or department for assistance. To support and participate in the Credit Union's sales and service culture.Responsibilities and Duties:Greets members when they come in the credit union.-- Determines the member's needs--and directs them to the appropriate employee or department for assistance.--Answers phone and directs callers to the appropriate employee or department--for assistance. Maintains assigned records, files and reports as well as assigned administrative--responsibilities.--Supports overflow needs both within and outside the department, as time--allows.--Performs other related duties as assigned.Skills and Qualifications

  • To greet all visitors in a courteous, friendly, timely, and professional manner and to provide--accurate, courteous, friendly and professional service to all members and fellow employees.
  • --To answer the telephone in an accurate, courteous, friendly, and professional manner.
  • --To answer the telephone in a timely manner.
  • To maintain a professional appearance and demeanor.
  • Should score an average 6.0 or higher on quarterly quality service loop surveys
  • To assist the branch in achieving an internal service survey score of 4.25 or greater.
  • Meet assigned sales goals and service standards
  • --Up--to six months of similar or related experience
  • Equivalent to a high school educationHughes Federal Credit Union benefits to full time employees include Paid Time Off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, and a Health Savings Account with employer contribution.Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.

Keywords: Hughes Federal Credit Union, Tucson , Front Desk Receptionist, Administration, Clerical , Tucson, Arizona

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