5282 - Information Technology Support Engineer
Company: Pima County, AZ
Location: Tucson
Posted on: April 23, 2024
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Job Description:
Salary: $66,536.00 - $93,150.00 Annually
Location : Tucson, AZ
Job Type: Full Time
Job Number: 2024-00379
Department: County Attorney
Division: PCA INFO SYS
Opening Date: 03/15/2024
Closing Date: Continuous
FLSA: Exempt
Position Description
Salary Grade: 15
Pay Range
Hiring Range: $66,536 - $79,843 Annually
Full Range: $66,536 - $93,150 Annually
Salary offers are based on the candidate's equivalent experience
and internal equity with other employees within the same job
classification.
The Pima County Attorney's Office (PCAO) is seeking an Information
Technology Support Engineer to be a member of our Information
Technology Division, and join our supporting efforts of a multitude
of different projects within PCAO.
This role involves close cooperation and coordination across the
entire PCAO IT Division, with a particular focus on leading and
participating in the installation, configuration, troubleshooting,
and maintenance of the computing or communications center
environment within the PCAO Department. The prospective candidate
will have a strong background in network administration and
troubleshooting, as well as experience with Microsoft Azure and
Office 365 administration and network security.
Duties/Responsibilities
(Work assignments may vary depending on the department's needs and
will be communicated to the applicant or incumbent by the
manager/director.)
Conducts systems analysis to identify processes, work, and
information flow, and develops systems and applications for more
efficient and effective operations;
Assists and coordinates with other County departments in
identifying and defining program elements and specifications of
systems development;
Designs, programs, operates, maintains, tests, and refines
specialized computer systems;
Reviews support systems and prepares purchasing
recommendations;
Assists in the departmental, divisional, and operational planning,
direction, and administration;
Attends various administrative meetings to provide specialized
technical expertise;
Installs configures, and tests various types of operating systems
and hardware for departmental minicomputer and LAN systems;
Installs and configures system peripherals, such as disk
sub-systems, tape backup systems, controllers, network interface
boards, backup systems, and other related systems and
peripherals;
Makes effective recommendations concerning LAN microcomputer
strategies to the department concerning systems acquisitions,
enhancements, and upgrades;
Evaluates operating system and application software for multi-user
systems;
Conducts diagnostic tests on hardware, cabling, peripherals and
software;
Conducts technical analysis of capacity, response time, and
workload and makes systems growth projections;
Defines and controls systems security.
KNOWLEDGE & SKILLS:
Knowledge of:
Minimum Qualifications
(1) A Bachelor's degree from an accredited college or university
with a major in computer science, management information systems,
programming, or a closely related field.
OR:
(2) An Associate's degree from an accredited college or technical
school with a major in computer science, management information
systems, business, or a related field and two years of
computer-related experience.
OR:
(3) Five years of computer-related experience providing technical
support to users and LAN systems.
Qualifying education and experience must be clearly documented in
the "Education" and "Work Experience" sections of the application.
Do not substitute a resume for your application or write "see
resume" on your application.
Preferred Qualifications: (Be specific in describing your
experience in your application. Ensure the descriptions provided
illustrate your competencies, specifically addressing the required
and preferred qualifications.):
Pima County Human Resources Department reserves the right to admit
to the selection process only those candidates that meet the
minimum/desired qualifications. All applications will be assessed
based on an evaluation of the listed education and experience.
Candidates meeting the minimum/desired qualifications may be
further evaluated/scored against any advertised Preferred
Qualifications. The hiring authority will interview and select the
successful candidate from a referral list provided by Human
Resources. Additional assessments/testing may be required as part
of the selection process.
Supplemental Information
Licenses and Certificates: Valid driver license is required at time
of application. Valid AZ driver's license is required at the time
of appointment. The successful applicant will be subject to a
39-month DOT Motor Vehicle Record review to determine the
applicant's suitability to operate county vehicles in accordance
with Pima County administrative procedures. Failure to obtain and
maintain the required licenses and certifications shall be grounds
for termination. Any offer of employment resulting from this
recruitment is contingent upon Fleet Services' review and approval
of the candidate's driving record.
Physical/Sensory Requirements: Physical and sensory abilities will
be determined by position.
EEO Information: Pima County Government is an Equal Employment
Opportunity employer. We are committed to an inclusive and diverse
workforce and will not discriminate in employment opportunities or
practices on the basis of race, color, religion, national origin,
age, disability, gender, sexual orientation, kinship, political
interest, or any other characteristic protected by law.
Pima County provides access to high-quality, affordable healthcare
for eligible employees and has an award-winning wellness program.
Our plan is designed to ensure a high level of coverage and
financial protection. Read more about our benefits program by
Keywords: Pima County, AZ, Tucson , 5282 - Information Technology Support Engineer, Engineering , Tucson, Arizona
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