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Patient Care Coordinator-Office Manager for a Plastic Surgery Practice

Company: Surgery Staffing
Location: Tucson
Posted on: November 22, 2021

Job Description:

Patient Care Coordinator/Office ManagerRao Plastic & Hand SurgeryTucson, Arizona
Are you looking for a meaningful career where you can grow and directly impact patient's lives in a positive way? Do you have the drive and experience to help take this practice to the next level? Do you demonstrate honesty and the highest of integrity in all that you do? If you answered yes, we want to speak with you.In this most critical role of Patient Care Coordinator and Office Manager, a successful candidate is experienced in healthcare, preferably with both health insurance and a surgical private practice, elective medicine, is reliable, empathetic, kind, flexible, good-humored, well-groomed, and well-spoken with excellent customer service skills.KEY DUTIES & RESPONSIBILITIESThe primary responsibility is to ensure an optimal experience for the patients, staff, physicians, and vendors. Additional duties include but are not limited to:

  • Present fee quotes to patients for cosmetic surgery and other procedures
  • Structured follow-up with patients
  • Schedule surgery and collect payment for services
  • Understand the entire revenue cycle from obtaining correct patient information to ensuring claims are submitted timely and reimbursed appropriately by payers.
  • Oversee day-to-day operations to ensure the practice is running smoothly
  • Supervise and lead a small staff
  • Run reports including but not limited to A/R, CPT Frequency, Profit & Loss and respond appropriately, identify trends and potential problemsESSENTIAL SKILLS
    • Demonstrated proficiency with MS Office Suite as well as other software programs required
    • Treats patient care and customer service as a priority
    • Ability to run reports and ensure follow up from our state-of the art computer system on practice metrics
    • Multi-tasking with the ability to remain calm and professional in stressful situations
    • Flexible and a team player
    • Detail oriented & quality focused
    • Ability to communicate effectively and professionally, verbally and written
    • Ability to calm nervous patients while demonstrating an empathetic and compassionate demeanor
    • Promote teamwork in a collaborative and positive mannerEDUCATION/EXPERIENCE
      • Previous experience in healthcare, elective medicine, aesthetics, dentistry, medical spa, or vision required
      • Some college or college degree preferred
        • Minimum five years of progressive work experience required
          • Three years customer service required
          • Experience with EMR & EPM medical software preferred
          • Bilingual in Spanish a plusBENEFITS
            • The salary for this position commiserates with experience. The practice cares about our employees and offers a generous benefits package including Health insurance, Paid Time Off, and 401K plan.If this opportunity sounds like a good fit for you, please send your resume with a detailed cover letter describing why you are the best candidate for the position. Resumes without a cover letter will not be considered. We are looking for specific achievements and accomplishments that demonstrate you meet the criteria.We check references and perform background and credit checks on qualified candidates.

Keywords: Surgery Staffing, Tucson , Patient Care Coordinator-Office Manager for a Plastic Surgery Practice, Executive , Tucson, Arizona

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