Principal Customer Support Management Professional - FAA

Company: Honeywell
Location: Tucson
Posted on: November 22, 2021

Job Description:

The future is what we make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isnt just about developing cool things. Thats why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Honeywell is an equal opportunity employer. You will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. Manage a team of customer experience employees to ensure all customer needs and expectations are met. You responsible forcoordination with your team, internal functions, as well as our BusinessProcess Outsoursing (BPO) supplier. You will have oversight ofthe order management and customer service processes and people within ourGlobal Customer Experience organization. You will act as a change agent and look for ways to improve Customer Care processes. Help Honeywell be the customer's top choice by managing an effective Customer Service Organization Build up your business acumen while learning to address customer needs in today's dynamic global economy Lead team efforts to solve complex problems Key Responsibilities People Management Problem Solving Task Management Strategic / Project ManagementYOU MUST HAVE 7+ years of experience in customer service Must be a US Citizen due to export control laws WE VALUE Excellent organization and project management skills Bachelor's Degree preferred An ability to direct, lead, and motivate others An understanding of business drivers An ability to manage complex situations Management / supervisory experience Experience with SAP, Customer Portals, SaleForce.com, Excel and reporting systemsAdditional InformationJOB ID: req313799Category: Customer ExperienceLocation: 3520 Westmoor St,South Bend,Indiana,46628-1373,United StatesExemptHoneywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Honeywell, Tucson , Principal Customer Support Management Professional - FAA, Executive , Tucson, Arizona