Chief Executive Officer - Carondelet St. Mary's Hospital, Tucson, AZ
Company: Tenet Health
Posted on: November 22, 2021
The Chief Executive Officer has overall operational responsibility
and oversee the Carondelet St. Mary's Hospital in Tucson, Arizona.
The Chief Executive Officer will be responsible to lead by example,
setting clear strategies and performance expectations in an
environment of participation and collaboration with senior
management, physicians, and the Joint Advisory Board(s).
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
The Chief Executive Officer has the following functional
responsibilities in leading the Carondelet St. Mary's
- Ensures a positive working relationship with physicians;
creates a culture of open progressive communication and mutual
understanding between the physicians, facility leadership and
- Develops and leads a top-notch administrative team.
- Establishes a sense of mutual "pride of ownership" among
constituencies, including physicians, employees and the community.
Nurtures a culture of shared purpose and goals among these groups,
fostering greatly improved working relationships and ensuring
consistent quality of patient care.
- Maintains a highly visible presence, interacting constantly
with key stakeholders to inform and advise them of strategies,
current healthcare trends, legislation and activities. Represents
the facility as a vital provider and employer by being an active
civic leader in the community.
- Recruits and retains first-rate physicians to work with the
- Exhibits strong communication, presentation and listening
skills to ensure facility-wide collaboration and coordination,
especially concerning physicians, employees and the community.
- Displays strong business acumen, a sophisticated knowledge of
healthcare funding, and experience in competitive marketplaces with
the ability to make complex and difficult decisions.
- In conjunction with the Chief Financial Officer of the
facility, the Chief Administrative Officer will sign to certify the
financials of the facility on a quarterly basis.
- Appropriately assesses strategic opportunities to enhance the
facility's market position.
- Assures the highest standards of healthcare delivery and
outcomes, ensuring a constant patient focus.
- Shows creativity and judgment in developing and communicating
an executable vision that includes new product lines and services,
partnerships, and ventures.
- Continues to build solid, effective relationships with
appropriate partners, payors, businesses, customers, and the
community at large.
- Ensures positive employee relations and trust through
communication, education, consistency and dependability.
- Leads the development of progressive physician/facility
strategies and executes plans in order to optimize the long-term
potential of the facility.
- Fosters a work climate that attracts quality employees, and
provides and promotes the facility as a provider of choice for
- Demonstrates successes in integrating medical staff and
creating opportunities for growth and profitability. ORGANIZATIONAL
LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
As a leader in healthcare, Tenet is committed to providing the best
possible care to every patient, with a clear focus on quality and
service. Strong leadership is essential to delivering on this
commitment, and we believe that the quality of our leaders can give
us a significant long-term competitive advantage. We want to ensure
every current and future leader in Tenet is successful, and we
support that through our selection and hiring process and by
providing coaching and training to our leaders.
In this regard, we have identified core competencies that will
enable a leader to succeed at Tenet, and have defined them within
the following five areas critical to performance:
Drive Organizational Success
- Translates complex strategies into aggressive and achievable
team/individual goals, targets and action plans that deliver
results (e.g. local employer outreach strategy, with target
employers, assigned leads, and defined approach).
- Creates focus, energy and commitment to key Tenet operational
initiatives (e.g. highly visible champion for Tenet initiatives
such as TGI, MPI, etc.).
- Maintains ongoing feedback, measurement and assessment
processes that determine progress to plan and, if necessary, lead
to course correction (e.g., weekly reporting and team dialogue of
physician sales activities).
- Builds consensus and commitment among various stakeholders,
often with competing priorities (e.g. bringing physicians,
managers, and employees together to improve patient service).
- Participates in talent planning to ensure recruitment and
development of high performing leaders. Shapes roles and
assignments in a way that maximizes individual capability and
performance contribution (e.g. identifies and develops/mentors
talent). Use Astute Judgment
- Demonstrates intellectual curiosity by seeking out new
information and market awareness, and uses that knowledge to
improve the business (e.g., identify a weakness of a competitor in
a service line, and bolster the facility image in that
- Uses a fact-based approach to assessing and designing
solutions, and resists acting exclusively on anecdote (e.g.,
measuring market share by service line, vs. responding to a
physician comment of a competitor's strength).
- Understands and addresses complex issues in the critical areas
of healthcare, including payer mix, regulatory/legislative changes,
physician partnerships, and acquisitions/divestitures.
- Defines unambiguous strategies for growth and operational
excellence (e.g., identifies specific, aggressive goals for
physician and patient satisfaction scores, BSC targets).
- Understands financial indicators/levers and delivers earnings
and cash flow at or above budget, regardless of changes in the
environment (e.g. pursues incremental and significant improvements
in productivity and revenue generation).
- Critically and logically evaluates strategic and operational
alternatives and selects tactics that mitigate cost risk and
maximize revenue potential (e.g., prioritizing capital investment
based on ROI, physician relationships, safety, etc.). Lead
- Takes decisive action in high stakes situations, times of
crisis and uncertainty (e.g., responds to local disasters, such as
- Takes calculated risks to stay competitive in the
industry/market (e.g. recruiting a physician when facility has an
existing practice group).
- Promotes or asserts own position and ideas (e.g. believes in
the value of new HIT system, and actively promotes it to
- Champion's new ideas and initiatives that create
operational/strategic advantage (e.g., implement a new nursing care
- Seeks out and decisively confronts and resolves issues or
barriers to success, including uncompetitive or ineffective
processes, practices and people (e.g., challenges a specific
billing practice). Shape Strategy
- Develops progressive physician/facility strategies that
achieve/exceed service, quality, growth, and cost targets year
after year (e.g., a facility master plan, partnership with a local
- Develops and communicates strategies that achieve competitive
advantage, in areas such as productivity, quality, culture, talent,
internal/external volume and revenue growth initiatives.
- Builds a credible, high return physician growth/replacement
strategy that recruits and retains first rate medical staff (e.g.,
targeting a specific medical group, recruiting from specialized
facilities for sub-specialty talent).
- Counters competitive threats by leading distinctive change
initiatives (e.g., building a free standing ER to defend service
area). Earn Unwavering Trust
- Demonstrates high visibility networking and interacting
constantly with key stakeholders to inform and advise on strategic
initiatives, progress, healthcare trends, etc. (e.g., speaks at
community events, sits on local boards).
- Builds solid effective relationships with physician partners,
payers, and customers (e.g., meets with key physicians
- Exhibits excellent communication, presentation and listening
skills that secure commitment and alignment.
- Maintains high ethical standards and integrity consistent with
Tenet values and compliance expectations. Qualifications:
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
Minimum ten to fifteen years of progressive experience in facility
or healthcare management, culminating in successfully leading a
complex entity in a culturally diverse, competitive urban
environment. Incumbent should possess the following experiences,
professional and personal attributes and education:
- Demonstrated, sophisticated understanding of healthcare and
facility financial matters; a strong, experience-based knowledge of
- Experience as a senior operational executive in a proprietary
facility, or proven capability to consistently produce positive
margins in a complex and competitive environment.
- A proven background in developing and implementing successful
strategies that ensures delivery of high quality, cost effective
healthcare. Possesses a verifiable history of engendering growth
through increased productivity as well as program development.
- A strong reputation for sustained, successful, inclusive,
trust-based physician relations, and proven success for attracting
excellent physicians..... click apply for full job details
Keywords: Tenet Health, Tucson , Chief Executive Officer - Carondelet St. Mary's Hospital, Tucson, AZ, Executive , Tucson, Arizona
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