Dual Director of Sales
Company: Embassy Suites by Hilton Tucson East
Posted on: August 6, 2022
Spend a little time getting to know Prism Hotels & Resorts and
you'll quickly find we aren't your typical hotel management
Prism Hotels & Resorts is the best place to start, grow or advance
your career in the hospitality industry. Whether your interest and
expertise lies in management, accounting, sales or engineering,
you'll find a home at Prism--where dedication, hard work and a
commitment to the best results can move you quickly up the career
path of your choosing. Because we believe in mentoring, nurturing
and promoting from within our talented organization, with the
experience and support provided to you by Prism, the sky's the
limit! Founded as a hospitality investment and management firm in
1983, Prism Hotels & Resorts has grown to a company that
successfully manages over nine thousand rooms in twenty-two states.
Our properties range from urban city center airport hotels to
historic properties to exclusive retreats and resorts.
We maintain a constant focus on our associates and on creating the
best work environment out there, one in which you can develop your
skills, further your career goals, and enjoy a balance between work
and home life. And while we take our commitment to success very
seriously, we believe in an atmosphere of growth, development and
fun! Our ability to succeed is based largely on the people we hire
and an unwavering commitment to their personal and professional
fulfillment. We go to great lengths to find the best person to fill
a position, with as much value placed on a friendly and engaging
personality as on a great resume. If you also value and demonstrate
a high degree of integrity, compassion, personal leadership and
resourcefulness, please apply on line!
Scope of Position:
The Dual Director of Sales is responsible for directing,
coordinating, training and supervising the Sales Managers, Catering
Manager(s) and the Sales Administrators in all sales-related
activities, including direct sales efforts, follow-up and proper
sales administration. Responsible for growing existing accounts and
generating new business to ensure that Rooms revenues and Catering
revenues meet or exceed budget in order to maximize revenue and
profits, and to improve the hotel's performance in the marketplace.
Position will oversee the Embassy Suites Tucson East and Doubletree
Suites Tucson Williams Center.
-Approach all encounters with guests and team members in a
friendly, service-oriented manner.
-Regular attendance is required in compliance with Prism standards,
as required by scheduling, which will vary according to the needs
of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes appropriate dress and correct nametag when working.
-Comply at all times with Prism standards and regulations to
encourage safe and efficient hotel operations.
-Must, at all times, be attentive, friendly, helpful and courteous
to all guests, managers, and other team members.
-Direct the activities of the hotel sales team, providing
leadership and motivation necessary to implement effective sales
and marketing strategies and to maximize the generation of hotel
-Develop and maintain relationships with key clients in order to
produce group and/or convention business, to include room sales,
food & beverage sales, catering/banquet services.
-Develop and manage the departmental budget and monitor sales
activities/performance to ensure actual sales meet or exceed
established revenue plan and to accurately report
-Direct the scheduling of conventions and group activities at the
hotel and coordinates with other hotel-level departments to
facilitate services agreed upon by the sales office and prospective
-Develop hotel-level tactical sales and marketing plans to support
overall system-wide sales plans/strategies and programs.
-Develop and maintain good relationships with officials and
representatives of local community groups and companies, and attend
out-of-town conventions to generate convention and group
-Assist General Manager in the development and update of the
hotel-level business plan to include input on sales goals and plans
that support the overall business and sales strategies of the
company. Maintain an effective business plan.
-Develop the revenue portion of the budget.
-Recruit, hire, train, and provide career development for all sales
personnel; conduct performance evaluations and provide feedback to
employees using company hiring standards and guidelines.
-Follow company policies and procedures and effectively communicate
them to subordinates.
-Fulfills Manager on Duty shifts.
-Ensure hotel is in compliance with all federal, state and local
laws, including OSHA, EEOC, Wage Hour and Health laws.
-Operate the Sales Department within established sales expense
-Coordinate group, transient and catering bookings to maximize
-Monitor production of all top accounts and evaluates trends within
the market and ensures that the Sales Team is held accountable for
those accounts within their respective territories.
-Coordinate all non-group transient sales and catering
solicitations to maximize overall profits.
-Assist in the preparation of required reports in a timely
-Conduct weekly sales meetings according to Prism standards.
-Is familiar with all Prism Sales policies and selling techniques
with an emphasis on maximizing occupancy, Average Daily Rate (ADR)
and Banquet and Catering revenues.
-Conduct a professional, thorough site inspection of the hotel with
clients, exhibiting key features and benefits of the property, and
ensure that all Sales Managers conduct thorough site
-Use property's computerized sales management system to manage the
hotel's business, including (but not limited to) generating
reports, entering business, blocking space and building
-Monitor the Sales incentive plans and ensures that Sales staff can
explain their potential earnings and benefits, and assist in
ensuring that incentives are processed and paid according to the
specified time period for each plan.
-Coordinate preparation of the annual Marketing Plan.
-Coordinate and direct preparation of the monthly rooms revenue
reforecast for the current and upcoming months and assist in
ensuring accuracy within 5% margin of error.
-Meets and greets onsite contacts.
-Abide by Prime Selling Time (PST) and ensures that the Sales Team
does the same.
-Perform other duties as requested by management.
-Attend and/or conduct all training/meetings as required by
management. Associated topics: b2b, b2e, business management,
business planning, franchise operator, inside sales, intelligence,
mba, retail, wholesale
Keywords: Embassy Suites by Hilton Tucson East, Tucson , Dual Director of Sales, Executive , Tucson, Arizona
Didn't find what you're looking for? Search again!