Studio Manager
Company: Austin Fitness Group
Location: Tucson
Posted on: August 6, 2022
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Job Description:
Job Description About Us Orangetheory Fitness (OTF) is a
science-based, full-body workout that uses technology to measure
performance so members can prove they are improving. In a 60-minute
class, led by a highly trained and certified coach, members target
at least twelve minutes in the Orange Zone to raise their heart
rate and charge up metabolism. The result is an increase in calorie
burn post-workout, backed by the science of excess post-exercise
oxygen consumption (EPOC). Our brand purpose is to help people live
longer, more vibrant lives. Our mission is to deliver proven
fitness results for a healthier world and to be the trusted global
leader of innovative heartrate-based interval training. We need
talented people working together to make this happen. Our Team Our
people are the lifeblood of our organization. We are a community of
passionate professionals committed to More Life. Our culture is
engaging, fun and dynamic, and we go All Out every day to provide a
premier work environment. By creating a diverse and passionate
company culture, our team members are inspired to contribute to the
overall success of Orangetheory and create a healthier world. Job
Overview The Studio Manager leads the studio in all aspects of
membership retention, employee development, and achieving sales
quotas. They directly supervise team members including, Sales
Associates, Coaches, and Head Coach. The Studio Manager will be
responsible for the hiring and onboarding of team members;
planning, and assigning daily, weekly, and monthly goals, providing
excellent customer service and directing work tasks. The Studio
Manager will manage all aspects of the employee life cycle with
continuous coaching, annual performance reviews and by providing
rewards and recognition to high performers. The Studio Manager
reports to the Regional Sales and Operations Manager.
Responsibilities Hires, trains, and schedules all studio sales
staff Manages, develops, and evaluates the performance of all
Orangetheory Fitness sales and trains staff for continued success
and future growth Regularly attends training, bringing lessons
learned back to sales staff for implementation. Regular attendance
to OTF fitness classes, a minimum of 2 visits per week. Manages
daily operations including client and staff concerns of a
fast-paced fitness studio Works directly with Head Coach to
increase studio utilization and workout traffic Promotes the studio
and brand through social media efforts by directing staff to
participate in campaigns Has regular cadence of meetings and
trainings with team to ensure continued development, and completion
of goals Executes and coordinates company---s marketing and ongoing
sales drivers (pre-sale events, studio events, outreach) Manages
any disciplinary actions involving Orangetheory Fitness studio
employees Responsible for meeting performance metrics (KPI---s),
revenue, ordering, inventory, payroll and facilities maintenance
Meets or exceeds personal sales goal as well as studio total goal
Acts as brand ambassador for community engagement, lead generation,
civic networking and collaboration Required Skills & Abilities
Ability to successfully multi-task multiple issues at once
Demonstrates business acumen with knowledge of market and
competition; Aligns work with strategic goals; Analyzes market and
completion and adapts strategy to changing conditions. Properly
uses professional and sound judgement to escalate business
decisions that majorly impact staff and members Ability to manage
difficult or emotional customer and employee situations Ability to
be a self-starter and a driven professional with a willingness to
succeed Possesses a competitive drive to perform at a high level
and achieve goals Motivates and inspires team members to make an
impact by contributing to the success of a project or the
organization Excellent written and verbal communication skills,
with ability to respond in a clear, concise, and respectful manner
Education & Experience High school diploma or general education
degree (GED) Must have at least 3 years sales experience, customer
service or comparable experience. Prior Orangetheory Fitness work
experience a plus Prior leadership experience is a plus Work
Conditions Frequent walking and standing inside and outside of the
studio. Ability to work flexible schedules including on weekends
and holidays as directed by business needs. Must have reliable
transportation to and from multiple office locations and studios
Equal Employment Opportunity Orangetheory Fitness, Austin Fitness
Group LLC is an equal opportunity employer, complies with all
applicable federal and state laws regarding nondiscrimination.
Discrimination of any type will not be tolerated. Austin Fitness
Group is committed to a policy of equal employment for all persons
and does not discriminate on the basis of race, color, national
origin, age, marital status, sex, sexual orientation, gender
identity, disability, religion, veteran status, or any other
characteristic protected by state, federal, or local law.
Keywords: Austin Fitness Group, Tucson , Studio Manager, Executive , Tucson, Arizona
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