Associate Branch Manager

Company: General Parts, LLC
Location: Tucson
Posted on: August 7, 2022

Job Description:

Overview:
POSITION SUMMARY: The Associate Branch Manager provides support to the Branch Manager and assists in the direction and coordination of the activities of technicians and branch service support personnel. - -

Responsibilities:
ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below):--- Fulfills Branch Manager duties during Branch Manager absences.--- Assists Branch Manager on daily basis by directly or indirectly overseeing all or portions of branch servicesupport staff and technicians as assigned -that incorporates the skills of a Service Manager.--- Assists Branch Manager with branch related administrative functions.--- Oversees proper adherence to service delivery functions (dispatch, parts ordering, warranty processing andbilling).--- Assists with branch go-box and truck inventory review, and cycle counting.--- Assists with preparation and\or delivery of repair quotes, job bids, and\or Planned Maintenance agreements as needed.--- Fulfills and\or assists branch service support personnel as needed during busy times or absences.--- Performs HR functions as related to hiring, performance management, training, and development.--- Oversees and coordinates training of technicians and cross-training of service support staff.--- Participates in establishing and implementing technicians work schedules and on call schedules.--- Fields complaints and questions regarding customer service issues.--- Interacts with branch and corporate support personnel to resolve customer disputes.--- Conducts regular service support staff, technician, and safety meetings.--- Possess knowledge of and adheres to company credit and collection guidelines.--- Follows safe work practices and accident prevention procedures. Ensures that staff members are trained and understand rules and procedures relating to health and safety.--- Participates in preparation of annual budget.--- Performs other duties as assigned by Branch or Regional Manager.--- Supervisory position. Makes decisions that affect other people, the financial resources, and/or the imageand reputation of the organization.--- Reports directly to the Branch Manager. - - - -

Qualifications:
MINIMUM QUALIFICATIONS:--- Associate degree from a two-year college or technical school.--- 3-5 years of technical or mechanical work experience.--- 3-5 years management experience, or a combination of work and management experience.--- Excellent customer service, communication, and problem-solving skills--- Must pass a pre-employment drug screen and criminal background check--- Must have a valid driver's license and be insurable by the Company's auto insurance company.--- Highly safety conscious.--- Excellent organizational skills, must be motivated, a self-started, and able to follow through on duties andassignments with minimal supervision - -PHYSICAL DEMANDS: ---- Normal office environment.--- Occasional light lifting of office equipment, supplies, and boxes.--- Frequent sitting with occasional walking and standing.--- Requires dexterity on use of fingers for the operation of computers and other office equipment. - -If you're looking for an employer who is an industry leader that has been in the business for over 80 years, then look no further. -Founded in 1939, General Parts distributes parts and provides service for over 60,000 active customers and 400 manufacturers of commercial foodservice equipment. Corporate headquartered in Bloomington, MN, we provide service coverage in all or parts of 27 states through our 29 branch locations. -General Parts offers a competitive benefit package that includes 401(k), Medical, Dental, Vision, Company Paid Short and Long-Term Disability, Company Paid Life Insurance, Voluntary Life Insurance, Paid Holidays, Paid Time Off, and more. -General Parts participates in E-Verify and is an Equal Opportunity Employer. -For more information please visit our website: - https://generalparts.com/careers

Keywords: General Parts, LLC, Tucson , Associate Branch Manager, Executive , Tucson, Arizona