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Manager, Corporate Communications

Company: Vantage West Credit Union
Location: Tucson
Posted on: November 25, 2022

Job Description:


Partners with the VP, Corporate Communications & Training and internal clients to plan and implement the credit union's corporate communications strategy to ensure internal understanding of key strategic, tactical, and operational concepts and external awareness of credit union news. Primary responsibilities include managing corporate communications staff in the development and execution of communications efforts and initiatives (including but not limited to internal and external corporate announcements, informative and engaging intranet content, and special events for internal and external audiences). They will also be responsible for ongoing evaluation of the quality and effectiveness of communications efforts and exploring opportunities for innovation.
Minimum Education & Experience Requirements:

  • Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, English, or a related field
  • Four years of experience managing creative/communications teams to include experience in:

    • copywriting and editing
    • event planning or project management
    • public and media relations

      Additional Preferred Education & Experience:

      • Hands on experience creating graphic content
      • Hands on experience building or maintaining websites or intranets
      • Experience working with a retail financial institution, and deep familiarity with financial institution operating areas, functions, and products and services

        Minimum Knowledge & Skill Requirements:

        • Ability to manage multiple complex projects within required timelines and expectations
        • Ability to work closely with cross-functional departments to understand internal client needs and communicate organizational news and information as relevant to internal departments or external audiences
        • Ability to coach, manage, and inspire staff to perform to their highest potential while simultaneously fulfilling independent work
        • Ability to develop networks and partner with individuals at all levels of the organization
        • Ability to strategically position complex concepts in grammatically sound language that can be easily understood by a diverse audience


          • Organizational Agility
          • Planning/Priority Setting
          • Problem Solving
          • Dealing with Ambiguity
          • Developing Others

            This job requires the employee to sit or stand for extended periods of time. Infrequent lifting up to 25 lbs.

            Must comply with all aspects of the Bank Secrecy Act (BSA).


          • Develops and manages the production of robust internal communications content, including copywriting and design for internal emails, discussion guides, FAQs, presentations, and intranet and steps in as needed to produce and publish content.
          • Identifies opportunities to deploy communications to leverage awareness of key organizational objectives and updates across the organization in support of the credit union's overall strategic plan.
          • Proactively collaborates with all levels of the organization to understand needs as they pertain to corporate communications initiatives.
          • Responds to, evaluates, and approves requests for internal communications support and fulfills or delegates requests from internal clients.
          • Provides oversight, project management, and tactical support as needed for department-level projects including, but not limited to internal and external special events.
          • Participates in project meetings with internal departments and vendors to assess the appropriate corporate communications support needed.
          • Reviews and approves corporate communications content to ensure adherence to grammar, punctuation, and spelling rules, as well as style and public/employer branding guidelines.
          • Shares in the oversight for the strategic development, enhancements and maintenance of the credit union's intranet and integration of technological enhancements as well as strategizing enhancement opportunities.
          • Develops contacts and relationships with media representatives and community leaders to create opportunities for keeping the organization, brand and its products and services top-of-mind.
          • Issues press releases and appropriately routes responses to media-related inquiries as needed.
          • Recruits, trains, develops, and provides oversight to supporting staff including monitoring goals, objectives, managing day to day operational activities and performing periodic performance reviews
          • Maintains a positive image in the community and throughout the credit union.
          • Performs other duties as assigned.

            Salary range is $71,805.29 - $94,244.45. Job Grade 14, exempt. Final salary is dependent on a candidate's experience and qualifications.
            Equal Opportunity Employer Veterans Disabled

Keywords: Vantage West Credit Union, Tucson , Manager, Corporate Communications, Executive , Tucson, Arizona

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