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Credit Manager

Company: Casino Del Sol
Location: Tucson
Posted on: November 26, 2022

Job Description:

Position: Credit Manager Department: Finance Job Summary: Oversees the credit granting process by assessing current and potential customers. Assess customers' credit worthiness to ensure the company is not granting credit to someone who may be a liability. Oversee the activity of Credit operations, ensuring that all activities are performed accurately, efficiently, and in compliance with all applicable laws, rules, and regulations, as well as Gaming Enterprise Division (GED) and departmental policies, standards, procedures, and internal controls. Ensures team members deliver timely, accurate transactions with the highest level of guest service. Duties and Responsibilities (specific areas of responsibility include but are not limited to): Develops, implements, and directs departmental procedures which enables the Credit department to function at maximum effectiveness. Conducts initial orientation sessions with new team members, reviewing all GED and departmental policies and procedures. Ensures the integrity of all financial data produced by Credit Department staff. Monitors all financial activities that relate to the Credit to ensure all applicable laws, rules, regulations, and internal controls of the GED are implemented and enforced throughout the property. Establishes production standards and goals; evaluates departmental progress on a regular basis and revises standards and goals as needed. Ensures team members understand their responsibilities within the department. Reviews departmental policies and procedures ensuring the latest technologies and procedures implemented are reflected. Recommends changes and garners approval from appropriate parties, such as direct supervisor and executive management. Facilitates the flow of information by organizing and presiding over regularly scheduled meetings with the Credit committee. Performs audit functions to ensure the accuracy and thoroughness of departmental records and reports. Monitors and ensures compliance with any applicable key controls. Enforces health and safety standards rigorously; ensures work related injuries or incidents are reported to Security/Risk Management, in accordance with policy, but also maintains own accurate and timely records for purposes of assessing training needs and taking corrective action. Ensures implementation, enforcement, and adherence to all policies and procedures. Maintains appropriate staffing levels; reviews staff schedules to ensure an adequate number are available to serve each shift. Supervises and develops direct reports by mentoring, coaching, and providing performance feedback; works collaboratively with them to design professional development plans that support their continuous learning. Assigns decision making and work functions in an appropriate manner to maximize effectiveness; communicates clearly the parameters of the delegated responsibility and required actions, constraints, or deadlines. Interviews, recommends hires, writes, and issues performance appraisals, resolves problems, provides open communication, and recommends corrective action and/or termination, when appropriate. Develops and conducts staff training programs; ensures all team members receive on-going training. Develops the talents and skills of team members as measured by guest satisfaction, team member satisfaction, and successful team member advancement. Develops a 'team" atmosphere with team members and takes a pro-active leadership role. Prepares financial reports and uses financial plans for spotting trends, measuring productivity, and monitoring progress. Recommends and implements techniques to improve productivity, reduce costs, and improve guest service. Assists with the development of short and long-term strategic planning. Confers with department head to review achievements and discuss needed changes in goals or objectives resulting from current or projected future status or conditions. Performs other job-related duties as assigned. Knowledge, Skills, and Abilities: In-depth knowledge of Credit operations in a casino environment. Knowledge of accounting and internal control principles along with a good understanding of maximizing revenue and controlling costs. Solid interpersonal skills Ability and desire to negotiate Ability to work under pressure Strong written and verbal communication skills Knowledge of applicable tribal, federal, state laws, regulations, and policies. Knowledge of applicable GED and departmental policies, standards, and procedures. Demonstrated experience with supervisory principles and procedures. Knowledge of human resources principles, practices, and procedures. Knowledge of modern filing and recordkeeping practices and procedures. Computer proficiency with Microsoft Office Suite software, especially word processing and spreadsheet applications. Excellent leadership skills. Strong administrative, organizational, planning, and time management skills. Strong communication skills. Skill in working courteously with the public as well as developing and maintaining strong working relationships. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to work effectively in a team environment with minimal supervision. Ability to exercise independent judgment and be fiscally prudent. Ability to cheerfully handle stress in a fast-paced environment. Ability to inspire the other departmental team members to provide the highest levels of guest service. Ability to perform mathematical computations pertaining to the position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain the physical stamina required, including an ability to stand and walk 50% of the job time. Ability to work in a smoking environment. Minimum Qualifications: High school or General Equivalency Diploma AND three (3) years progressively responsible experience in a job-related position. Three (3) year's experience with casino credit or as a credit analyst or credit manager with a financial institution Computer proficiency with Microsoft Office Suite software, especially word processing and spreadsheet applications. Demonstrated track record of reliability, responsiveness, and initiative. Demonstrated track record of providing excellent guest service. Must be able to work in a smoking environment. Must be able to work any shift, weekends, holidays, special events, and overtime, as needed. Must have employment eligibility in the U.S. Must be able to obtain, maintain, and retain a valid gaming license. Preferred Qualifications: Bachelor's degree in Business Administration. Credit or Cage management experience in a gaming environment, with some experience in tribal environments. Knowledge of casino table game operation. Bilingual (English/Spanish). Employment Type: Full Time Years Experience: 3 - 5 years Bonus/Commission: No

Keywords: Casino Del Sol, Tucson , Credit Manager, Executive , Tucson, Arizona

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