Conference Services Manager
Company: The Westin La Paloma Resort & Spa
Posted on: January 27, 2023
Welcome to one of Arizona's most beloved resorts: The Westin La
Paloma Resort & Spa in Tucson. Our magnificent 250 acre desert
resort is nestled in the foothills of Tucson's Santa Catalina
Mountains and features 487 rooms and 60,000 square feet of meeting
We have exciting employment opportunities to offer in our rooms
division, food and beverage and administrative and general
departments. There are health and welfare benefits for full-time
associates and other offerings for all associates including paid
time off, free meals daily in our associate dining room and a
discounted travel benefit at any one of 6,000+ Marriott hotels
worldwide. Want to learn more about joining our team? Join
Don't meet every single requirement of this job? Studies have shown
that women and people of color are less likely to apply to jobs
unless they meet every single qualification. At HEI we are
dedicated to building a diverse and inclusive workplace, so if
you're excited about this role but your experience doesn't align
perfectly with every qualification in the job description, we
encourage you to still send in your information. You may be the
perfect candidate for this or for other roles within our
We value U.S. military experience and invite all qualified military
candidates to apply.
Create the desired conference and meet clients' needs through
active communication, planning, and team leadership. Your job is to
create the event that our Guests are dreaming about. Its all about
relationships in the world of Catering. -
-Understand the importance of raising the meeting planner
evaluation scores and implement effective methods to ensure
exceeding meeting planner satisfaction. -Optimize room rental
charges. -Consistently participate in the re-booking of repeat
business by having a track record of long term client
relationships. -Actively participate in industry related
organizations (NACE, MPI). -Thorough knowledge of sales techniques
including strong closing skills as well as negotiating skills.
-Comfortable with hotel site inspections and client presentations.
-Excellent creative skills to provide innovative set-ups, menus,
and functions for groups. Ability to generate creative and
innovative menus while working closely with Chef on pricing
specialty menus. -Work closely with banquet department on
operations and event execution, ability to quickly evaluate
alternatives and decide on a plan of action. -Provide overall
direction, coordination, and ongoing evaluation of operations.
Detailed execution of all banquet event orders generated by the
Convention Services Department. -Experience providing Audio/Visual
equipment and operating Audio/Visual as a profit center. -Excellent
knowledge of computers, specifically Delphi, Word and Excel.
-Monitor group room blocks and pick up, generate detailed resumes
for the operating departments. -Ability to work with outside
vendors to ensure client satisfaction for all events/groups.Comply
with attendance rules and be available to work on a regular basis.
-Perform any other job related duties as assigned.
Prior experience in the field of hospitality with specific
experience in catering sales is essential.Minimum of 1year within
the Hospitality Industry required. -Must have experience at a
similar size and quality hotel. -Must have Marriott CI/TY
Experience.High School Diploma required; Bachelor's Degree
preferred. -Must possess computer skills, including, but not
limited to, use of Microsoft Word, Excel, and Delphi. -Knowledge of
sales skills, revenue management, training, and motivation of
peers. -Knowledge of hotel features, benefits, and competing hotels
within the market. -Ability to execute appropriate action plans.
-Knowledge of hotel operations, including marketing plans, security
and safety programs, personnel and labor relations, preparation of
business plans, repairs, maintenance, budget forecasting, quality
assurance programs, hospitality law, and long-range planning.
-Ability to work effectively under time constraints and
deadlines.Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences,
such as effectively communicating with supervisors, coworkers,
HEI Hotels and Resorts is committed to providing a comprehensive
benefit program that offers you choices for your physical, mental
and financial wellness, creating value in your most important
investment - you!For your physical and mental wellness we offer
competitive Medical and Dental -programs through Anthem Blue Cross
Blue Shield as well as -Vision insurance programs -?through EyeMed.
-?Our Vacation, Sick and Holiday programs are available for you to
rejuvenate with time off. For your financial wellness, HEI provides
a wide array of coverage, including Supplemental, Spousal and Child
Life insurance as well as Short and Long-Term Disability plans. Our
401(k) Savings Plan with matching funds, and discounts through our
'YouDecide' and Hotel Room Discount programs provide additional
incentives for choosing HEI as the employer of your future.
Specific details and eligibility of these programs vary by location
and employment status. - -Work today, get paid today! We proudly
partner with DailyPay, a voluntary benefit that allows our
associates access to their earnings when they want them. - - - - -
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
- - - - - - - - - - - - - - - - - - - - - - - - - -HEI Hotels and
Resorts is an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, and other legally protected characteristics.
Keywords: The Westin La Paloma Resort & Spa, Tucson , Conference Services Manager, Executive , Tucson, Arizona
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