Technical Project Management Engineer (REMOTE)

Company: Geico Insurance
Location: Tucson
Posted on: March 19, 2023

Job Description:

The GEICO IT Construction and Remote Office Support team is seeking a highly motivated, detail oriented and knowledgeable Senior Engineer to join our team! The IT Construction/Remote Office Support team supports GFR's, Staff Counsel, Regional Offices, Claims ARX 2.0 locations including Collaborative spaces. Our team is responsible for setting up and maintaining network connectivity and end user equipment to include VoIP configuration and end user support. As a Sr. Engineer, you will coordinate major IT Construction projects, small office projects and streamline or assist in automating processes for GFR's and Staff Counsel. The candidate will proactively support the customer, ensuring the highest levels of systems and infrastructure availability, stability, and performance are met. The position offers the opportunity to work in a dynamic fast paced environment and provide support in the areas of end-user support, networking and VoIP development, project management, production support and administration. The position will work with all areas of the business, REFM, vendors, end users, and other IT groups. Responsibilities for this position include but are not limited to: * Project Management and Technical overview for Regional Office or Small Office Projects * Collaboration Rooms - Project manage, implementation, support. Strategic roadmap. * Troubleshoot complex computer problems * Troubleshoot complex network problems * Troubleshoot complex VoIP problems * Make complex adds and changes in Cisco CM/Unity or AWS Connect * Make CISCO router/Switch IOS configuration changes * Build CISCO router/Switch IOS configurations * Ensure the confidentiality, integrity and availability of GEICOs information and information systems * Provide support to mature network and VoIP technologies * Provide support in ensuring infrastructure is kept up to date with the latest versions, patches * Provide 24 x 7 on-call support for GEICOs infrastructure systems and support for off hours implementations Candidates should have a combination of the following desired qualifications and skills * Ability to work independently and as part of a larger group comprised of different technical and business areas * Possess a strong sense of ownership, responsibility, motivation, and continuous improvement * Passionate about technology, systems engineering, and delivering high quality solutions while having fun! * Proficiency with Windows operating systems * Understanding of networking and network components including subnets, DMZs, routers, switches, and firewalls * Understanding of CISCO Call Manger and Unity or AWS Connect * Awareness of the general IT security threat landscape including common vulnerabilities, exploits, social engineering, and malware * Experience in end-to-end problem determination/troubleshooting system issues, including root cause analysis * Familiarity with VB script, PowerShell, or other scripting languages * Excellent communications (written and oral), including communicating technical issues to non-technical audiences * Excellent customer service and problem-solving skills Desired Candidate Qualifications: * Knowledge of common application architectures and communications protocols * Experience with platform performance, capacity, configuration, and fault management Candidate Experience and Education: * Experience: 4+ years working in an IT support role or in developing, implementing or architecting information systems or infrastructure * Certification: CCNA - Cisco Certified Network Associate is a plus, other Security or Networking certifications (desired) ; Project Management certifications SAFE, CSM Certified Scrum Master (desired) * Education: BA/BS degree in Information Systems, Computer Science (or similar) or currently pursuing (preferred) Benefits: At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO's competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program* that includes: Premier Medical, Dental and Vision Insurance with no waiting period Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Assistance including Direct Billing and Reimbursement payment plan options Paid Training, Licensures, and Certificates * Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire coverage to take effect. The safety of our associates, both current and future, is GEICO's highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop and retain the most talented individuals to join our team. Annual Salary $72,000.00 - $185,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

Keywords: Geico Insurance, Tucson , Technical Project Management Engineer (REMOTE), Executive , Tucson, Arizona