Phlebotomy Tech I IOP
Company: Sonora Quest Laboratories
Posted on: January 11, 2021
Job DescriptionPhlebotomy Tech I IOP Department Name: Client
Phleb-IOP So AZ 3-Ref L Work Shift: Day Job Category: Phlebotomy We
are one of the Most Admired Companies in Arizona and have received
that honor for the past six years, most recently in 2019. We are
the the nation's largest integrated laboratory system with
approximately 3,200 employees serving more than 26,000 patients
every day throughout Arizona. We continuously strive to be the
trusted leader in diagnostic testing and are at the epicenter of
improving healthcare outcomes in the community we serve. For this
reason, we understand is more important now than ever to remain
agile in providing the quality of service our customers need.
POSITION SUMMARY This position is located at an IOP. This position
is responsible for the collection and receipt of biological
specimens into the department, their proper entry into the
company's computer system, the preparation of samples for
analytical testing and/or the distribution of these specimens to
the proper analytical area. This includes responsibility for pre
and post aspects of analytical testing. This position will also
perform specified analytical testing as assigned. CORE FUNCTIONS 1.
To include the following: 1) specimen collection 2) Manage client
relationship within Compliance regulations to ensure that their
needs are met and Sonora Quest's business objectives are satisfied
3) general laboratory specimen processing or 4) referral laboratory
processing. In doing so, ensuring correct patient and specimen
identification and specimen integrity by using appropriate
techniques for all age criteria as required. Only staff with a high
school diploma or GED may perform any specified analytical testing,
i.e. Point of Care testing. 2. Enters and verifies patient
demographics, location, physician data, tests requested, time and
date of collection, appropriate clinical information, and all other
pertinent data found on requisitions as required for processing and
billing. Verifies accuracy of entered information. Verifies
appropriateness of specimens received. Aliquots and labels
specimens according to established departmental procedures and
practices, delivers specimens to the technical area in a timely
manner and / or performs initial processing and preparation of
samples for transport. Level II will assist lead in monitoring
workflow and training of new employees 3. Focuses on quality by
assuring that all work performed is accurate and complete.
Completes documents legibly and accurately per site protocol.
Follows established methods and practices. Maintains familiarity
with departmental procedures. Uses appropriate documentation to
record communications. Communicate courteously and professionally
and responds accordingly. Initiates computer generated reports as
required for patient reporting and quality assurance monitoring.
Meets departmental standards for productivity and quality as
currently defined. Level II will have knowledge of more computer
functions, i.e. A.R.E. Actively participates in input to
dept/system via committees or Six Sigma teams. Maintains acceptable
specimen rejection rates and meets the departmental standards for
productivity and quality as currently defined. 4. Participates in
departmental financial responsibilities through the appropriate use
of supplies and materials. Avoids excessive waste. Participates in
department initiatives to reduce costs and improve service. Basic
knowledge of billing. Commitment to error free work environment. 5.
Communicates courteously and professionally with internal and
external customers. Interacts with co-workers with an emphasis on
teamwork and a focus on customer service. All employees must be
able to work all areas/departments/shifts as assigned. Resolves
basic service issues. Attends meetings and remains current with
internal/external communications, i.e. e-mail, newsletters, etc.
Increased knowledge of laboratory terminology. 6. Acknowledges and
understands the importance of 'Patient Rights' and privacy (HIPAA).
Promotes, supports and exhibits behavior consistent with the
Mission, Vision, and Values of Laboratory Sciences of Arizona and
customer-focused care. SCOPE AND COMPLEXITY Responsibility may
include oversight of specimen collection, processing and referral
testing. Assists department manager/supervisor with managing
company and department actions. Internal customers are directors,
leaders, managers, supervisors and department employees. External
customers are patients, physicians, pathologists, medical
directors, nurses, vendors, suppliers, and laboratory service
representatives PHYSICAL DEMANDS/ENVIRONMENT FACTORS Able to stand,
walk, bend, squat, reach and stretch frequently May be required to
lift up to 25 pounds Must use standard precautions due to threat of
exposure to blood and body fluids. Needs adequate color vision.
Requires significant use of personal computer, phone and general
office equipment. Needs adequate visual acuity, ability to
Keywords: Sonora Quest Laboratories, Tucson , Phlebotomy Tech I IOP, Healthcare , Tucson, Arizona
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