Phlebotomy Tech I IOP
Company: Sonora Quest Laboratories
Location: Tucson
Posted on: January 13, 2021
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Job Description:
Phlebotomy Tech I IOP
Department Name: Client Phleb-IOP So AZ 3-Ref L
Work Shift: Day
Job Category: Phlebotomy
We are one of the Most Admired Companies in Arizona and have
received that honor for the past six years, most recently in 2019.
We are the the nation's largest integrated laboratory system with
approximately 3,200 employees serving more than 26,000 patients
every day throughout Arizona.
We continuously strive to be the trusted leader in diagnostic
testing and are at the epicenter of improving healthcare outcomes
in the community we serve. For this reason, we understand is more
important now than ever to remain agile in providing the quality of
service our customers need.
POSITION SUMMARY
This position is located at an IOP. This position is responsible
for the collection and receipt of biological specimens into the
department, their proper entry into the company's computer system,
the preparation of samples for analytical testing and/or the
distribution of these specimens to the proper analytical area. This
includes responsibility for pre and post aspects of analytical
testing. This position will also perform specified analytical
testing as assigned.
CORE FUNCTIONS
1. To include the following: 1) specimen collection 2) Manage
client relationship within Compliance regulations to ensure that
their needs are met and Sonora Quest's business objectives are
satisfied 3) general laboratory specimen processing or 4) referral
laboratory processing. In doing so, ensuring correct patient and
specimen identification and specimen integrity by using appropriate
techniques for all age criteria as required. Only staff with a high
school diploma or GED may perform any specified analytical testing,
i.e. Point of Care testing.
2. Enters and verifies patient demographics, location, physician
data, tests requested, time and date of collection, appropriate
clinical information, and all other pertinent data found on
requisitions as required for processing and billing. Verifies
accuracy of entered information. Verifies appropriateness of
specimens received. Aliquots and labels specimens according to
established departmental procedures and practices, delivers
specimens to the technical area in a timely manner and / or
performs initial processing and preparation of samples for
transport. Level II will assist lead in monitoring workflow and
training of new employees
3. Focuses on quality by assuring that all work performed is
accurate and complete. Completes documents legibly and accurately
per site protocol. Follows established methods and practices.
Maintains familiarity with departmental procedures. Uses
appropriate documentation to record communications. Communicate
courteously and professionally and responds accordingly. Initiates
computer generated reports as required for patient reporting and
quality assurance monitoring. Meets departmental standards for
productivity and quality as currently defined. Level II will have
knowledge of more computer functions, i.e. A.R.E. Actively
participates in input to dept/system via committees or Six Sigma
teams. Maintains acceptable specimen rejection rates and meets the
departmental standards for productivity and quality as currently
defined.
4. Participates in departmental financial responsibilities through
the appropriate use of supplies and materials. Avoids excessive
waste. Participates in department initiatives to reduce costs and
improve service. Basic knowledge of billing. Commitment to error
free work environment.
5. Communicates courteously and professionally with internal and
external customers. Interacts with co-workers with an emphasis on
teamwork and a focus on customer service. All employees must be
able to work all areas/departments/shifts as assigned. Resolves
basic service issues. Attends meetings and remains current with
internal/external communications, i.e. e-mail, newsletters, etc.
Increased knowledge of laboratory terminology.
6. Acknowledges and understands the importance of 'Patient Rights'
and privacy (HIPAA). Promotes, supports and exhibits behavior
consistent with the Mission, Vision, and Values of Laboratory
Sciences of Arizona and customer-focused care.
SCOPE AND COMPLEXITY
Responsibility may include oversight of specimen collection,
processing and referral testing. Assists department
manager/supervisor with managing company and department actions.
Internal customers are directors, leaders, managers, supervisors
and department employees. External customers are patients,
physicians, pathologists, medical directors, nurses, vendors,
suppliers, and laboratory service representatives
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
Able to stand, walk, bend, squat, reach and stretch frequently May
be required to lift up to 25 pounds Must use standard precautions
due to threat of exposure to blood and body fluids. Needs adequate
color vision. Requires significant use of personal computer, phone
and general office equipment. Needs adequate visual acuity, ability
to grasp and handle objects. Needs ability to communicate
effectively through reading, writing, and speaking in person or on
telephone. May require off-site travel.
MINIMUM QUALIFICATIONS
* Minimum age requirement of 18.
* Must be a high school graduate, or have achieved equivalency
through the GED exam.
* Good reading, writing and math abilities are required.
* Good organizational skills are also required.
* Basic knowledge of department resource materials.
* Previous experience of at least six months in a clinical
laboratory setting.
* Phlebotomy positions may substitute completion of a phlebotomy
school for experience.
* Basic computer skills required.
* Requires execution of "Confidential Information and Restrictive
Covenant Agreement".
* Must possess a valid driver's license and be eligible for
coverage under the company auto insurance policy.
PREFERRED QUALIFICATIONS
* Bilingual (Spanish/English) is a plus
* Knowledge of medical terminology.
Keywords: Sonora Quest Laboratories, Tucson , Phlebotomy Tech I IOP, Healthcare , Tucson, Arizona
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