Patient Access Supervisor at St. Mary's Hospital
Company: Tenet Healthcare Corporation
Location: Tucson
Posted on: April 10, 2021
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Job Description:
As a part of the Tenet and Catholic Health Initiatives family,
Conifer Health brings 30 years of healthcare industry expertise to
clients in more than 135 local regions nationwide. We help our
clients strengthen their financial and clinical performance, serve
their communities and succeed at the business of healthcare.
Conifer Health helps organizations transition from volume to
value-based care, enhance the consumer and patient healthcare
experience and improve quality, cost and access to healthcare. Are
you ready to be part of our solutions? Welcome to the company that
gives you the resources and incentives to redefine healthcare
services, with a competitive benefits package and leadership to
take your career to the next step! JOB SUMMARY Responsible for
providing guidance and mentoring of new and/or existing staff with
daily work effort and proper handling of accounts. ESSENTIAL DUTIES
AND RESPONSIBILITIES Include the following. Others may be assigned.
* Provides daily support/mentoring/training to new hires as well as
existing Patient Access staff. Provides assistance in managing
escalated issues as needed. * Assists in preparation for both short
and long range planning recommendations for all Registration
Process areas including; Admitting, Centralized Scheduling,
Emergency Department and any on or offsite clinics. * Maintains
positive customer service at all times, assisting staff in
resolving issues. * Enforces departmental policies, practices,
procedures and work rules in accordance with approved department
and hospital policies and assists in the development and
implementation of new policies according to hospital and corporate
guidelines. * Responsible for the monitoring of daily activity and
completion of performance and metric reports such as financial
clearance reports; also can perform special projects and reporting
when assigned. * Perform all Patient Access functions as needed. *
Acts as part of the management team to ensure that the group is
meeting all operational goals. SUPERVISORY RESPONSIBILITIES This
position carries out supervisory responsibilities in accordance
with guidelines, policies and procedures and applicable laws.
Supervisory responsibilities include interviewing, hiring, and
training employees; planning, assigning and directing work;
appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems. Direct Reports
(titles) Rep, PA I-IV KNOWLEDGE, SKILLS, ABILITIES To perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. * Excellent
interpersonal and organizational skills * Demonstrated leadership
abilities * Thorough knowledge of computer systems in Health Care
Information System * Clear understanding of Revenue Cycle
Management and Regulatory Agencies required * Ability to receive
and express detailed information through oral and written
communications. EDUCATION / EXPERIENCE Include minimum education,
technical training, and/or experience required to perform the job.
* High School Diploma or equivalent. * College degree preferred. *
2 or 4 year college degree in Business, Accounting, Medical
Administration or related area preferred * 4 plus years experience
in medical facility, health insurance, or related area * 5 plus
years experience in Patient Access preferred * 2 plus years in
supervisory or lead role preferred PHYSICAL DEMANDS The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. *
Must be able to work in sitting position WORK ENVIRONMENT The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. * Hospital Work Environment OTHER * Must be available to
work hours and days as needed based on departmental/system demands
* Must be "on-call" as needed
Keywords: Tenet Healthcare Corporation, Tucson , Patient Access Supervisor at St. Mary's Hospital, Healthcare , Tucson, Arizona
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