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Triage Medical Assistant - sign on bonus

Company: United Urology Group
Location: Tucson
Posted on: November 19, 2021

Job Description:

Job Details

Level
Entry

Job Location
AIU NW Office - Tucson, AZ

Position Type
Full Time

Education Level
High School

Travel Percentage
Up to 25%

Job Shift
Day

Job Category
Health Care

Medical POC Responsibilities

Sign on bonus of $2,000.00 for eligible Medical Point of Contact.

Arizona Institute of Urology is a member of United Urology Group, a management services organization whose member groups of urology practices today also include: Chesapeake Urology, with 30 offices located throughout Maryland and Delaware, Tennessee Urology with 11 locations in Knoxville and surrounding counties, Arizona Urology Specialists with 11 locations in the Phoenix area, and Colorado Urology with 6 offices located in the greater Denver region.

We are seeking a professional full-time Triage Medical Assistant / Medical Point of Contact for our physician office. Provides support for the office and physicians independently and with minimal supervision. Performs other diverse duties as requested or required under the general and direct supervision of the site manager. The hours are Monday - Friday and will vary from 7:30am - 5:00pm.

Medical Point of Contact Responsibilities:
To create a positive and professional first impression for the practice and to show the patients a "we care" attitude.
Accurately and efficiently processes incoming messages (approximately 40-50 messages per day) from the PAC via Keona Health to include effective triaging of calls and responding to patients in an appropriate timeframe according to policy.
Accurately and efficiently documents messages in EMR to the physician for proper disposition of message.
Contact patients at the direction of the physician to provide results, arrange treatment and/or discuss status.
Scanning and indexing all pertinent information into patient chart.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
Properly assesses patient questions and conditions, as well as confidently asks questions that relate to symptoms or situations.
Provide explanation of procedures as well as handing out educational materials related to treatment/diagnosis
Accurately and efficiently documents messages in EMR to the physician for proper disposition of message.
Contact patients at the direction of the physician to provide results, arrange treatment and/or discuss status.
To be able to identify common issues after procedures as well as identify common side effects of medications.
Schedule office appointments, local procedures injections and external labs and radiology.
Communicates with physicians regularly to determine preferences and specifics pertaining to their specialty.
E-scribe medications per doctor preference as well as ordering of tests.
Completion of patient FMLA paperwork or related medical record requests.
Assist with appeals on behalf of the physician.
Perform other office duties as assigned by site manager.

Keywords: Front Desk Receptionist, Medical Assistant, Scheduler,

Medical POC Requirements

Medical Point of Contact Requirements:
Minimum High School Diploma or GED required.
Minimum of two (2) years front office experience, handling clinical questions.
Prior medical assistant or patient assistance center experience preferred.
Proficient knowledge of Medical Terminology; ICD-10 and CPT-4 Codes
Excellent customer service skills.
Strong written and verbal communication skills.
Proficient computer software and database skills.
Strong attention to detail as well as demonstrated problem solving skills.
Ability to multi-task and work in a fast-paced environment.

Keywords: United Urology Group, Tucson , Triage Medical Assistant - sign on bonus, Healthcare , Tucson, Arizona

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