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Quality Scheduler - Medical Assistant

Company: Arkos Health
Location: Tucson
Posted on: August 6, 2022

Job Description:

Job DescriptionSalary: $17-22/hour***SIGN-ON BONUS!***Job Description: The MA Scheduler must be ready to work in our fast-paced office environment while also having the ability to work in multiple systems efficiently. The MA Scheduler will be responsible for managing and coordinating the scheduling needs of the Quality Department for USHS Patients to close HEDIS measures. The MA Scheduler is an allied health professional who, under the direction of the Quality Manager, performs various administrative duties to achieve targeted goals. This includes providing support for HEDIS quality initiatives and regulatory/contractual requirements, including outreach to members. The Company:This role is with USHS, an Arkos Health Company. Arkos serves health plans and provider organizations an integrated system-of-care comprised of clinical and social services backed by a robust technology platform. By engaging individuals with virtual, in-home, in-clinic and in-facility care options, Arkos Health delivers advanced community-based health services that allow our clients to live healthier, more independent lives. Essential Duties and Responsibilities:

  • Conducts telephone calls to members, providers, and other health care professionals and organizations in support of care initiatives.
  • Receives, proofreads, and verifies reporting from the health plan against internal systems for accuracy and completeness to appropriately schedule appointments
  • Ability to utilize multiple systems simultaneously to schedule member visits. Expected number of appointments scheduled per week/month to be determined by Quality Manager based on current business needs
  • Demonstrates proper communication with Quality team to ensure accurate scheduling procedures are being implemented to support the scheduling requirements
  • Provides high quality customer service to both internal and external customers
  • Works overtime or some Saturdays if necessary Qualifications/Skills:
    • High school diploma or GED equivalent required
    • Medical Assistant Certification and or Certified Nurse Assistant
    • 2+ years' experience in a healthcare environment
    • Basic knowledge HCC's and Medical Diagnosis
    • Experience with verifying Eligibility and navigating through Insurance PortalsBenefits:
      • Fully paid employee medical/dental/vision/life/short term disability
      • Employer matching 401(k)
      • 15 days annual combined sick/PTO with 9 paid holidays Must complete our Culture Index Survey. Take the assessment at https://portal.cultureindex.com/public/survey/general/bg3VS0H2kF. This is not a pass/fail test and does not measure intelligence. Arkos Health EEO Statement:All Arkos Health divisions are Equal Opportunity Employers. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other status protected under federal, state or local laws. Arkos Health is a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

Keywords: Arkos Health, Tucson , Quality Scheduler - Medical Assistant, Healthcare , Tucson, Arizona

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