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Guest Services Representative

Company: Canyon Ranch
Location: Tucson
Posted on: November 22, 2021

Job Description:

Overview Canyon Ranch-- has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian-- hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure's Best Spa Award, an 11-time recipient of the Cond-- Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings. Responsibilities The Particulars: At Canyon Ranch our Guest Services Representatives are the direct connect to our guests and the beginning of their transformational experience. You will make sure that each arriving guest has all the details of their stay confirmed so they can being the Canyon Ranch experience immediately. You are the source of all knowledge, from restaurant hours to the best place to enjoy a quiet moment of reflection. With all the experiences we have to offer, you will start them on their journey with everything they will need. The compensation for this opportunity is $13.00 per hour. $500 Sign-on/Retention Bonus! Qualifications The Requirements: You will have excellent customer service and positive interpersonal skills, including ability to facilitate and mediate sensitive situations with compassion and professionalism. All members of our team should develop and maintain satisfactory and effective relationships with all levels of management and staff members. Since you are the expert in your area you will need to demonstrate good judgment and the ability to maintain confidentiality. Demonstrated organizational and computer skills, you may be using word, excel and power-point at any time. Its the details that a guest remembers, your job is to be memorable.

Keywords: Canyon Ranch, Tucson , Guest Services Representative, Hospitality & Tourism , Tucson, Arizona

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