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Administrative Assistant Reservations

Company: Canyon Ranch
Location: Tucson
Posted on: November 22, 2021

Job Description:

Overview: Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisures Best Spa Award, an 11-time recipient of the Cond Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings. Responsibilities: The Adminstrative Assistant for Reservation, an on site position in Tucson, AZ plays a pivotal role in the Reservations Sales Center and will wear "many hats" in their role. This position requires someone with great organizational skills, good tech skills, great communications skills, a creative solution-oriented mindset, and works well with others. The position requires working with the various third-party technology solutions used by the Reservations Team and running a variety of reports to help the Director and Supervisors monitor the overall team's performance. The position will collaborate with various teams, such as third-party vendors, Marketing, Customer Insights, and key contacts across all the properties. This person will have oversight of tools such a Reservations Customer Relationship Management (CRM) solution, our internal Knowledge Base (KB), Data Warehouse (DW) as well working within our Property Manager System (PMS), as well as various other platforms to update data, run reports to ensure the team is working effectively with the tools. In the role as the Reservations Coordinator, the candidate will also be responsible for maintaining the schedules for the Reservations agent working with the Director to ensure adequate staffing is scheduled, assisting in the planning of various team events such as staff meetings, as well as various other special project or duties that arise. Qualifications: Our successful candidate will have 3-5 years experience in an administrative environment. You must be proficient in Microsoft Office Suite, strong organizational skills and ability to effectively communicate with all levels of staff.

Keywords: Canyon Ranch, Tucson , Administrative Assistant Reservations, Hospitality & Tourism , Tucson, Arizona

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