Customer Service Representative

Company: Robert Half
Location: Vail
Posted on: March 17, 2023

Job Description:

Ref ID: 31000-0012622329Classification: Customer Service Rep.Compensation: $35000.00 to $50000.00 yearlyWe are searching for a passionate self-starter for a Customer Service position. This opportunity may be a great fit for driven and hard working individuals. If you're interested in a permanent employment opportunity, there is a Customer Service position available through Robert Half for a company based in the Vail, Arizona area. This position is Remote working EST, East Coast Hours. Major responsibilities--- Facilitate great customer experiences for customers and retail partners--- Empathetically communicate with customers over email, phone, chat, and text to resolve questions and make them feel confident in working with our company--- Answer phone calls from both customers and partners, triage, and help resolve their needs--- Help develop & implement new tests to drive better outcomes--- Provide ideas & feedback to product & engineering teams--- Effectively leverage our platform and systems to optimize performance and process--- Serve as voice of customer, understanding customers' needs and pain points and help translate expectations and identify trends that affect strategic decision

Keywords: Robert Half, Tucson , Customer Service Representative, Hospitality & Tourism , Vail, Arizona