PART TIME REMOTE Customer Service Representative
Company: Aston Carter
Posted on: March 19, 2023
SEEKING A PART TIME Customer Service Representative We are
looking for 5 star service-oriented individuals, who are
self-starters and eager to make a positive impact on their
organization! In joining us as a PART TIME representative, you will
work as part of our team of professionals that use analytical and
relationship-building skills to process a high level of inbound
patient billing inquiries. When responding to inquiries, our
Representative's use a professional manner to process knowledge to
identify solutions to help resolve patient account inquiries. You
will be supported by strong training and leadership, and
continuously strives to become a subject matter expert!
- Answer promptly to inbound calls from patients/insurance
companies regarding billing questions.
- Resolves problems by clarifying issues; researching and
exploring answers and alternative solutions; implementing
solutions; escalating unresolved issues.
- Gathers and enters patient information into hospital host
- Escalate high complexity billing issues for resolution to a
lead associate or supervisor.
- Negotiate payments and payment plans with patients.
- Place outbound phone calls to initiate arrangements for
patients to pay their medical/hospital bills.
- Utilizes all chat, email and phone-based resources to solve
complex issues for patients/callers.PAY: $18/hr = Non- Bilingual
$19/hr = Bilingual applicants START DATE: April 2023 LOCATION: 100%
REMOTE SCHEDULE: This is a Part Time (PT) position with various
schedules. Position is M-F only , and we are looking for candidates
with availability between 8am-6pm . PLACEMENT: Contract to Hire! -
Open to candidates looking to build out a career! Skills:
- Customer service / Customer support
- Call center, Inbound experience
- Healthcare customer service
- Patient care and medical terminology
- Billing and finance experience
- Microsoft office knowledge
- Bilingual a plus, but not required Interested in
hearing/learning more about this position? Send your updated resume
to . We look forward to hearing from you! About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never
contact you via Gmail, Telegram, or WhatsApp and we'll never
solicit money from you. At Aston Carter, we're dedicated to
expanding career opportunities for the skilled professionals who
power our business. Our success is driven by the talented,
motivated people who join our team across a range of positions -
from recruiting, sales and delivery to corporate roles. As part of
our team, employees have the opportunity for long-term career
success, where hard work is rewarded and the potential for growth
is limitless. Established in 1997, Aston Carter is a leading
staffing and consulting firm, providing high-caliber talent and
premium services to more than 7,000 companies across North America.
Spanning four continents and more than 200 offices, we extend our
clients' capabilities by seeking solvers and delivering solutions
to address today's workforce challenges. For organizations looking
for innovative solutions shaped by critical-thinking professionals,
visit . Aston Carter is a company within Allegis Group, a global
leader in talent solutions. The company is an equal opportunity
employer and will consider all applications without regards to
race, sex, age, color, religion, national origin, veteran status,
disability, sexual orientation, gender identity, genetic
information or any characteristic protected by law. If you would
like to request a reasonable accommodation, such as the
modification or adjustment of the job application process or
interviewing process due to a disability, please call or email for
other accommodation options. However, if you have questions about
this position, please contact the Recruiter located at the bottom
of the job posting. The Recruiter is the sole point of contact for
questions about this position.
Keywords: Aston Carter, Tucson , PART TIME REMOTE Customer Service Representative, Hospitality & Tourism , Tucson, Arizona
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