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Banquet Captain (Dining Services Attendant, Senior)

Company: University of Arizona
Location: Tucson
Posted on: July 15, 2019

Job Description:

Job Description Position Information TitleBanquet Captain (Dining Services Attendant, Senior) DepartmentStudent Food Service (8009) LocationMain Campus Position Summary The AZ Student Unions, is seeking a full-time Dining Services Attendant, Senior to join our team. This position is located in the Catering Department in the Arizona Student Union and is responsible for the supervision and execution of catered functions; to include staff, service, food presentation, equipment management and food safety practices for both in-house and off-site events. The Banquet Captain manages staff duties and responsibilities for all aspects of assigned events, with focus on: customer service, attention to detail, leadership, management skills, problem-solving skills, communication skills and physical stamina. The Arizona Student Unions consist of both the Student Union Memorial Center (SUMC) and the Park Student Union, as well as Highland Market and a number of convenience stores and food stops around campus. In addition to campus dining services and catering, the Arizona Student Unions also run mall scheduling, concessions at athletic events, Fast Copy & Design, the Union Galleries, Games Room, the Gallagher Theatre, a Wells Fargo, and a Post Office Contract Unit. The Student Union Memorial Center is one of the largest student unions in the United States. At a size of 405,000 square feet, SUMC contains everything students need. Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please . Duties & Responsibilities Event Management: - Sets up banquet rooms and events as instructed and is responsible for supervising and assisting with the set-up, service and clean-up of all assigned banquet functions; sometimes multiple events in a day - Serves the food and/or beverages listed on the Banquet Event Order to the standards of the department and expectations of the client in a manner that ensures consistency in all banquet/catered functions - Ensures proper presentation and service of food and beverages - Works to ensure overall guest satisfaction - Must possess a strong collaborative spirit - Must be able to effectively communicate with department managers, team members, and guests Supervision: - Supervises and assigns tasks to event assigned staff - Ensures safe handling of food and equipment - Handles customer complaints, actively resolves internal problems wherever possible, and follows through with necessary actions and effective communications - Drives Student Union vehicles to travel to various work sites to support event set-up requests. - Any other duties assigned by the supervisor Physical Requirements: - Ability to occasionally lift and carry a minimum of 30 pounds - Ability to frequently reach, bend, lift, push, pull and/or carry while performing normal job functions Environmental Factors: - Often fast paced - Often high-volume Knowledge, Skills, & Abilities - Knowledge of the appropriate table settings and service ware - Knowledge of food service/banquet operations - Ability to remember, recite, and promote the variety of menu items - Must possess ability to handle multiple tasks - Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette - Skills in oral and written communication Minimum Qualifications - Knowledge of food and beverage preparations, service standards, guest relations and etiquette - Experience with the appropriate table settings and service ware - Experience with food service/banquet operations - Must have a valid driver's license at time of employment and ability to drive according to the University Fleet Safety Policy Arizona Board of Regents Minimum Qualifications One year of experience in food service operation; OR, any equivalent combination of experience, training, and/or education. Preferred Qualifications - 2 years experience in banquet operations - Experience in similar position within an upscale environment - Experience in banquet operations and execution of catered functions Full Time/Part TimeFull Time Number of Hours Worked per Week40 Job CategoryTrades and Maintenance Benefits EligibleYes - Full Benefits FLSANon-Exempt Posted Rate of Pay$12.50 hourly Type of criminal background check required:Name-based criminal background check (non-security sensitive) Posting Detail Information Posting NumberS26892 Number of VacanciesOne Desired Start Date Position End Date (if temporary) Limited to Current UA EmployeesNo Contact Information for Candidates Judy Harrison ************************** Open Date04/26/2019 Review Start Date05/02/2019 Close Date Open Until FilledYes Special Instructions to Applicant Quick Link for Internal Postings Diversity Statement At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness. The University of Arizona is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Keywords: University of Arizona, Tucson , Banquet Captain (Dining Services Attendant, Senior), Hospitality & Tourism , Tucson, Arizona

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