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Field Service Technician I

Company: eXcell
Location: Tucson
Posted on: May 5, 2021

Job Description:

Take your career to the next level with e X cell . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. * * * Contract to Hire Opportunity * * *

  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy Overview:
    • Technician will travel to each client's location to provide service
    • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
    • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
    • Works under general supervision Required Qualifications:
      • Entry-level to 3 years of experience supporting desktops, laptops, and printers
      • Strong customer service skills required
      • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
      • Interpersonal skills needed to interact with a wide range of users and environments Basic Needs / Haves:
        • Reliable transportation and a valid driver's license required (driving position - reimbursed accordingly)
        • Ability to work from a bent, crouched, or kneeled position
        • Ability to work on a ladder or lift
        • Ability to lift up to 50 lbs.
        • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)
        • Laptop and basic hand tools required Preferred:
          • CompTIA A+ certification
          • OEM Printer Warranty certifications
          • OEM Laptop / Desktop Warranty certifications
          • Server experience a plus W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell --- Supports Equal Employment Opportunity** e X cell ---, a division of CompuCom-- Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Keywords: eXcell, Tucson , Field Service Technician I, IT / Software / Systems , Tucson, Arizona

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