Information Technology Analyst
Company: Miraval Arizona Resort and Spa
Location: Tucson
Posted on: January 24, 2023
|
|
|
Job Description:
The IT Analyst will be responsible for handling all help
desk-related activities. Will interact with company users on all
levels to provide prompt answers and assistance and resolve all IT
related issues in a timely manner. The ideal candidate will have
extreme attention to detail and strong communication skills across
multiple platforms. This is a part-time position that has the
opportunity to grow into full-time in the future.
Essential Functions:
-Serves as point of contact for all colleague IT support requests
for resort systems.
-Uses the IT ticketing systems and support requests from colleagues
and possibly guests to identify and communicate total
resolution.
-Schedules and performs regular software and hardware
maintenance.
-Tests, documents and resolves conflicts with PC hardware and
software.
-Follows appropriate standards of PC configurations and software
installations.
-Establishes priorities for daily and project related tasks based
on business needs and established service levels to meet
deadlines.
-Apply or assist in operating system patches, application updates,
and approved corporate software tools.
-Use corporate provided monitor tools to keep all systems compliant
per corporate/directed standards.
-Manages network, network printing, and network technical
resources.
-Maintains inventory of hardware and software assets.
-Consults with management and Corporate Technology Team to
determine equipment requirements.
-Brings forth any issues that may affect systems and provide
respective solutions to consider and implement.
-Ensures company software, hardware, e-mail and internet policies
are complied.
-Monitors system performance and recommends to management and
Corporate Technology Team system upgrades deemed necessary and the
time frame the upgrades will need to be made as well as the cost
estimates and delivery schedules.
Keywords: Miraval Arizona Resort and Spa, Tucson , Information Technology Analyst, IT / Software / Systems , Tucson, Arizona
|
Click
here to apply!
|
