the smart solution for Tucson jobs

Field Service Technician

Company: CBIZ
Location: Tucson
Posted on: April 17, 2019

Job Description:


Field Service Technician Career Site Location AZ, Tucson
Category Corporate
Req ID 8198

Status Category:
Scheduled Hours Per Week:
Job Code:

With over 100 offices and nearly 5,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions: 2018 Best Workplaces in Consulting & Professional Services by Great Place to Work and FORTUNE, 2018 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence, and one of the Top 101 highest scoring companies in the country for Best and Brightest Companies to Work For in the Nation by the National Association for Business Resources.

CBIZ Network Solutions has a Field Service Technician position available. Our technicians work from home and we provide them with a company vehicle, tools and parts. Technicians provide technical support to Edward Jones branch offices in the surrounding area, troubleshooting and repairing computers, printers, telephone systems and other peripheral devices. We provide full benefits and a week of training. The position involves the following functions and requires the following qualifications:

Essential Functions and Primary Duties:

* Work autonomously to complete all maintenance, project and IMAC calls efficiently and timely. Field Service Technicians are responsible for troubleshooting, repairing and upgrading all electronic voice, data and AV hardware including: network equipment, desktop terminals, monitors, printers, fax machines, telephony equipment and cabling including terminations. Equipment serviced is subject to change as business needs dictate.

* Provide back up coverage for neighboring service areas as required.

* Monitor/review ticket queue and assume ownership of all tickets in assigned area when not on a dispatch and following completion of each dispatch.

* Coordinate ETA's that reflect the branch's desired time for all maintenance, project and IMAC activities. ETA's offered should be the earliest time techs can safely and reasonably arrive on site.

* Perform ticket updates whenever possible, including assignment of ticket to self, entering all dates/times, resolution codes, hardware used, appropriate details, etc.

* Responsible for compliance with all Asset Management duties including: timely completion of necessary asset transactions, proper packaging of all equipment being returned, timely shipping of all equipment to be returned and maintenance of a complete and up to date shipping log.

* Provide technical support to client in a timely manner with little or no disruption to daily customer operations.

* Responsible for completing all required inventory activities related to company vehicles and branch transactions

* Accountable for maintaining, updating and familiarity with all service manuals and documentation and for having all tools and parts either ordered or ready for use on client site.

* Provide excellent customer service at all times.

* Able to legally drive company vehicle.

* Responsible for the scheduling and completion of all van maintenance in accordance with manufacturer specifications.

* Must maintain unrestricted internet access at residence (high speed preferred) and must have the ability to print documentation.

* Must maintain residence in assigned territory.

* Available 24 hours a day, 7 days a week.

* Assumes responsibility for related duties as required or assigned.

Minimum Qualifications:

* Associate s degree from accredited college or technical school.

* Two or more years IT and/or field service experience.

* Able to use all related computer hardware and software.

* Able to use job-related tools.

* Able to safely use step ladder.

* Able to lift and/or move up to 100+ pounds of equipment.

CBIZ.Jobs Category: Corporate


If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com.


CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant s race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.


Keywords: CBIZ, Tucson , Field Service Technician, IT / Software / Systems , Tucson, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Technical Support Representative
Description: Job Description br br Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common (more...)
Company: Kelly Services
Location: Chandler
Posted on: 04/22/2019

Entry Level Software Engineer
Description: Employer is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Oro Valley
Posted on: 04/22/2019

Entry Level .Net Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Tucson
Posted on: 04/22/2019

Business Analyst (4741 - IT - Applications Developer - Senior)
Description: Business Analyst 4741 - IT - Applications Developer - Senior Job 2019 - 00434 This position is in the Information Technology Department. br br Salary Grade: 60 br br We are seeking a smart, (more...)
Location: Tucson
Posted on: 04/23/2019

Current College Students - Computer Programming Tutor (more than $1k+/mo)
Description: Varsity Tutors is looking to contract with tutors to connect with clients across a variety of academic subjects and major test prep through Varsity Tutors' platform. There are many benefits of tutoring (more...)
Company: Varsity Tutors
Location: Chandler
Posted on: 04/22/2019

Software Engineer with C++ & Hardware
Description: Are you a Software Engineer with strong CC and Hardware Experience Working for this LEADER in the defense industry, you'll have options to work
Company: Science Referral Network
Location: Tucson
Posted on: 04/23/2019

Senior Big Data Developer
Description: Hi Team, Please go through my Requirement and Let me know if you have any Candidates for my Client. Position Senior Big Data Developer with Kafka Location Chandler, AZ Duration 12 months Experience (more...)
Company: Softworld Technologies LLC
Location: Chandler
Posted on: 04/22/2019

Risk & Finance Big Data Core Services Senior Technology Lead (ASE6)
Description: Job Description br At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of (more...)
Company: Wells Fargo
Location: Chandler
Posted on: 04/23/2019

Entry Level Software Engineer - Chandler
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Chandler
Posted on: 04/22/2019

Sr. Ruby Developer
Description: Miracle software systems is looking for Sr. Ruby Developer at Chandler, AZ. Job Description: Role : Sr. Ruby Developer Location : Chandler, AZ Duration : 3
Company: Miracle Software Systems, Inc
Location: Chandler
Posted on: 04/22/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Tucson RSS job feeds