TucsonAZRecruiter Since 2001
the smart solution for Tucson jobs

Tax Expert I

Company: Intuit
Location: Tucson
Posted on: November 23, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

* Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

* Prior tax preparation experience in a tax practice or retail setting required.

* PTIN required

* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

* Strong customer service skills with ability to empathize and instill confidence

* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

* Strong Research skills and the ability to quickly use online resources to find answers

* Critical thinking and problem solving

* Persistence and determination

* Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

* Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

* Compiling/preparing tax returns for TurboTax Customers

* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

* Communicate directly with the customer as needed

* Coordinate customer meetings and follow-up

* Communicate updates to credentialed tax experts on assigned customers

* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review

* High quality customer interactions and experiences

* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

* Proficient with technology and solid knowledge of computer operations and software.

* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

* Document customer interactions

* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Tucson , Tax Expert I, Other , Tucson, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL A OTR Owner Operator Truck Driver
Description: Job Description: CDL-A OTR OWNER OPERATOR TRUCK DRIVERS OTR Owner Operator Partners Average 175- 220k/year Annually PGT Trucking offers professional
Company: PGT Trucking
Location: Sierra Vista
Posted on: 12/4/2020

Information Professional
Description: ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Information Professionals who oversee the seamless operation (more...)
Company: Navy
Location: Sierra Vista
Posted on: 12/4/2020

Remote Experienced Tax Associate - Seasonal
Description: Overview If you''re a highly motivated individual with a business background and
Company: Intuit
Location: Sierra Vista
Posted on: 12/4/2020


Special Warfare Combatant-Craft Crewmen
Description: ABOUT Special Warfare Combatant-Craft Crewmen SWCC are specially trained to operate on and around rivers and coastal regions around the world. Wielding extreme firepower and a deadly skill set, SWCC (more...)
Company: Navy
Location: Sierra Vista
Posted on: 12/4/2020

Explosive Ordnance Disposal Technician
Description: ABOUT Explosive Ordnance Disposal EOD Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry. They are on call to respond (more...)
Company: Navy
Location: Sierra Vista
Posted on: 12/4/2020

Nuclear Operations
Description: ABOUT Nuclear technicians, power plant operators and subsystems specialists are responsible for keeping vital Naval submarines and aircraft carriers running. These highly trained, hands-on professionals (more...)
Company: Navy
Location: Sierra Vista
Posted on: 12/4/2020

Speech Language Pathologist - SNF
Description: At National Staffing Solutions, we have the privilege and honor of working with dedicated healthcare professionals that make a positive impact in aiding those needing healthcare services across the U.S. (more...)
Company: National Staffing Solutions
Location: Sierra Vista
Posted on: 12/4/2020

Navy Chaplain
Description: ABOUT The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy (more...)
Company: Navy
Location: Sierra Vista
Posted on: 12/4/2020

ASE Certified Automotive Technician
Description: Company Description: Where the heck is Sierra Vista, AZ Located in the southeast corner of Arizona, Sierra Vista, AZ is considered high desert. We have clean air, low crime, situated next to (more...)
Company: NAPA AutoCare Center
Location: Sierra Vista
Posted on: 12/4/2020

Remote Experienced Tax Associate - Seasonal
Description: Overview If you're a highly motivated individual with a business background and
Company: Intuit
Location: Sierra Vista
Posted on: 12/4/2020

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Tucson RSS job feeds