Technical Customer Service Representative

Company: Volt
Location: Tucson
Posted on: January 12, 2021

Job Description:

Volt is Hiring Immediately!Earn $16/hr as a Customer Service Representative24x7x365 high-availability call center environmentAM and PM Shifts AvailableVolt in partnership with Verifone is currently placing qualified Technical Customer Service Representatives in East Tucson. If you are motivated, friendly, tech savvy and want to work on a winning team in a call center environment, apply today! We are hiring immediately!Responsibilities:* Assists customers with installation, operational, maintenance and or training related inquiries for products and applications* Follows documentation and training materials to diagnose, resolve and escalate customers' calls* Diagnoses mechanical, hardware, software, and systems failures using established procedures* Develop and maintain positive customer relations while coordinating with various functions within the company to ensure customer requests are handled appropriately and in a timely manner* Deliver world-class customer service in call center environmentRequired Knowledge and Experience:* Strong telephone and communications skills* Practical computer skills including use of MS Windows and MS Office* Accurately type 25 words per minute* Previous Technical Support experience a PLUS* Associate degree from an accredited college or university preferred or one-year of related experience with general high school education acceptableVolt Workforce Solutions is an Equal Opportunity Employer. Job Requirements:Troubleshoot hardware and software

Keywords: Volt, Tucson , Technical Customer Service Representative, Other , Tucson, Arizona