Technical Customer Service Representative
Company: Volt
Location: Tucson
Posted on: January 12, 2021
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Job Description:
Volt is Hiring Immediately!Earn $16/hr as a Customer Service
Representative24x7x365 high-availability call center environmentAM
and PM Shifts AvailableVolt in partnership with Verifone is
currently placing qualified Technical Customer Service
Representatives in East Tucson. If you are motivated, friendly,
tech savvy and want to work on a winning team in a call center
environment, apply today! We are hiring
immediately!Responsibilities:* Assists customers with installation,
operational, maintenance and or training related inquiries for
products and applications* Follows documentation and training
materials to diagnose, resolve and escalate customers' calls*
Diagnoses mechanical, hardware, software, and systems failures
using established procedures* Develop and maintain positive
customer relations while coordinating with various functions within
the company to ensure customer requests are handled appropriately
and in a timely manner* Deliver world-class customer service in
call center environmentRequired Knowledge and Experience:* Strong
telephone and communications skills* Practical computer skills
including use of MS Windows and MS Office* Accurately type 25 words
per minute* Previous Technical Support experience a PLUS* Associate
degree from an accredited college or university preferred or
one-year of related experience with general high school education
acceptableVolt Workforce Solutions is an Equal Opportunity
Employer. Job Requirements:Troubleshoot hardware and software
Keywords: Volt, Tucson , Technical Customer Service Representative, Other , Tucson, Arizona
Click
here to apply!
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