TucsonAZRecruiter Since 2001
the smart solution for Tucson jobs

Lead Customer Service Advisor

Company: Jiffy Lube
Location: Tucson
Posted on: February 22, 2021

Job Description:

The Lead CSA is responsible for creating a Wow! Guest experience. From the time the vehicle drives on the property, to when the keys are safely handed back, this position is responsible for ensuring tailored service recommendations, quality product installation and communication of any special circumstances that impact the overall satisfaction. This leadership role is also a critical link to our Guest First strategy, building sales and gross profit within the store location by using proven methods that exceed the guest's and Jiffy Lube business needs and that realize Heartland/Jiffy Lube's vision and strategy for guest care. The CSA has the authority to coach, challenge and provide direction where guest satisfaction is concerned. Qualifications: * Provides and ensures excellent, professional "Guest First" care for all automotive services available * Provides and ensures a positive consultative approach during the check-in process * Ensures we accurately capture the guest's product needs and provides updates throughout the entire process to create a WOW experience * Responsible for ensuring all in the CSA role understand the range of products and services available and offers the guest options tailored specifically to meet their preventative automotive needs * Must be a team player that encourages collaboration; shares wins and feedback, creates a feeling of belonging to the guest as well as teammates. * Responsible for ensuring CSA roles maintain or exceed sales mix target while simultaneously achieving high guest satisfaction by building relationships and trust * Provides sales and guest service leadership during store meetings and team huddles * Gives impartial advice to ensure guests are aware of manufacturer-recommended service needs are met * Will have responsible for opening/closing the store * Deliver quality service at all times * Carry out other duties and projects necessary for the position * Have a valid driver's license and be able to drive vehicles Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Jiffy Lube, Tucson , Lead Customer Service Advisor, Other , Tucson, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Principal Biostatistician
Description: Your time here br br As an experienced Biostatistician, you will lead research design and analytical strategies, provide input into protocols, develop and review statistical analysis plans and author/co-author (more...)
Company: PAREXEL
Location: Tempe
Posted on: 02/26/2021

Implementation Specialist
Description: Atrilogy's direct client is seeking an Implementation Specialist on a full-time, direct-hire basis. Must already be local to Atlanta, GA or Tempe, AZ. Remote during COVID. This role will be involved in (more...)
Company: Atrilogy Solutions Group, Inc.
Location: Tempe
Posted on: 02/26/2021

Order Pickerpacker Fulltime Night Shifts Available
Description: Amazon Warehouse Assistant Weekend Shifts Available - Jobverve Jobble - Amazon JVAmazon Warehouse Assistant Weekend Shifts Available - AmazonShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Tolleson, (more...)
Company: Centrum Jobs - Jobverve_Jobble - Amazon JV
Location: Tempe
Posted on: 02/26/2021


Job Verve - Amazon is Now Re-Hiring for Amazon Order Filler Immediate Openings
Description: Amazon Order Filler Immediate Openings - Buckeye - JobVerveAmazon Order Filler Immediate Openings - AmazonShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Tolleson, Phoenix 8181 W. Roosevelt (more...)
Company: Job Verve - Amazon
Location: Tempe
Posted on: 02/26/2021

Drafter (Microstation required)
Description: DRAFTER Expert knowledge of Bentley's MicroStation is required, as we convert customer CAD files to MicroStation and complete the basemap work in that platform. Scope of Work:The Contract Drafting Technician (more...)
Company: I-TEK Solutions
Location: Tempe
Posted on: 02/26/2021

Time To Re Build with Amazon Order Filler Fulltime Overnight Shifts Available at Amazon
Description: Amazon Order Filler Fulltime Overnight Shifts Available - JobVerve - El MirageAmazon Order Filler Fulltime Overnight Shifts Available - AmazonShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Tolleson, (more...)
Company: Amazon - Tempe AZ JV
Location: Tempe
Posted on: 02/26/2021

IT Helpdesk
Description: IT HelpdeskIn this role, you will be responsible for providing IT support to end users on a variety of issues. ul li Identify, research, and resolve technical
Company: IT Resources Corp
Location: Tempe
Posted on: 02/26/2021

Clinical Lab Specialist
Description: PRIMARY PURPOSE: br br Under minimal supervision, this position is responsible for routine testing of biological specimens. This position also provides skilled technical support in the laboratory. (more...)
Company: Vitalant
Location: Tempe
Posted on: 02/26/2021

Senior Account Executive
Description: iT1 is looking for motivated, enthusiastic individuals to join our team in the role of Senior Account Executive. br If you are looking to join a company that will allow you to grow your business and (more...)
Company: iT1
Location: Tempe
Posted on: 02/26/2021

Hair Stylist - Foothills Safeway Center
Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: Tempe
Posted on: 02/26/2021

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Tucson RSS job feeds