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Restaurant Supervisor/Hostperson - Doubletree Tucson Downtown Convention Center

Company: Doubletree Tucson Downtown Convention Center
Location: Tucson
Posted on: April 8, 2021

Job Description:

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com .

Location

Doubletree Tucson Downtown Convention Center

Employment Status

Full-Time

Overview

The Food & Beverage Supervisor is responsible for coordinating, supervising and managing all property food and beverage, kitchen and back of the house operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Responsibilities


- Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Supervise and manage all F&B personnel.
- Respond to guest complaints in a timely manner.
- Participate in F&B budget, forecasting and monitor department performance with respect to the same. Perform any necessary follow-up.
- Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
- Work with the F&B Manager and keep her/him informed of F&B issues as they arise.
- Keep immediate manager fully informed of all problems or matters requiring his/her attention.
- Coordinate and monitor all phases of Loss Prevention in the F&B department.
- Prepare and submit required reports in a timely manner.
- Participate in department monthly/quarterly/annual inventories; prepare and submit inventory reports to accounting in a timely manner.
- Organize and conduct department meetings on a regular basis.
- Monitor quality of service and product.
- Cooperate in menu planning and preparation.
- Ensure timely purchase of F&B items, within budget allocation.
- Oversee operations of the employee cafeteria.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Ensure departmental compliance with SOP's.
- Ensure the training on SOP's, report preparation, technical job tasks.
- Attend and/or conduct departmental and hotel training etc.
- Interview candidates for front-of-house and back-of-the house F&B positions and follow standards for hiring approvals.
- Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
- Ensure overall guest satisfaction.

Keywords: Doubletree Tucson Downtown Convention Center, Tucson , Restaurant Supervisor/Hostperson - Doubletree Tucson Downtown Convention Center, Other , Tucson, Arizona

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