-Flexible and long hours sometimes required.
-Medium work-Exerting up to 50 pounds of force occasionally, and/or
20 pounds of force frequently or constantly to lift, carry, push,
pull or otherwise move objects.
-Ability to stand during entire shift.
-Must be able to maneuver throughout the dining area while carrying
full trays of food & beverages.
-Must be able to effectively communicate both verbally and written,
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to
encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
-Perform other duties as requested by management.
-Maintain a friendly and warm demeanor at all times.
-Employees must at all times be attentive, friendly, helpful and
courteous to all guests, managers and fellow employees.
-Be familiar with the organization of the Restaurant(s), lounges,
and Room Service and know the function of each job position.
-Have a thorough knowledge of menus and current specials in
-Service guests with all food and beverage requirements in an
attentive, courteous, and efficient manner.
-Pre-bus all tables removing soiled dishes after each course.
-Be familiar with the operation of the P.O.S system.
-Perform cashiering functions by closing checks and preparing end
of shift paperwork.
-Perform opening and closing procedures and side-work duties
according to station rotation assignment and established
-Ensure that tables and side stands are kept stocked, tidy and
-Keep all beverages at least full (coffee, tea, soda, water, and
-Breakdown trays of soiled dishes and linen in the dishroom
according to established standards.
-Answer the telephone according to standards.
-Consistently upsell food, beverage and promotional items to
-Be familiar with fire extinguishers, locations and know how to use
-Receive and deliver food and beverage orders and collect
-Ensure overall guest satisfaction.
Wyndham Hotels & Resorts is the largest hotel franchisor in the
world and a leading hotel management company. We stand 20 brands
strong across 9,000 hotels in more than 80 countries, and we offer
the most diverse collection of hotel experiences in the world. Our
iconic brands, united by the richest and simplest rewards program
in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we
champion everyday travelers. We believe guests deserve great
experiences, and our robust portfolio-distinguished by our leading
economy and midscale brands-delivers just that.
We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by
Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham,
Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham,
Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by
Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham,
Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge
by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden,
Wyndham Grand and Wyndham Hotels and Resorts.
Headquartered in Parsippany, N.J. with offices around the globe in
London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels &
Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: Wyndham Resort Westward Look, 245 East Ina Road,
Tucson, Arizona 85745
Employment Status: Part-time