Guest Service Rep-PM - Courtyard Tucson Airport (140020Y3)
Posted on: May 6, 2021
It?s a powerful feeling, to belong. It?s inspiring people to do
more than they thought they could. It?s leading the way by rolling
up your sleeves to accomplish a common goal. It?s taking a passion
and turning it into your vision. Belonging is what it feels like to
work at Marriott. If this sounds like the place for you, join
The Courtyard Tucson Airport, located at 2505 E. Executive Dr,
Tucson, AZ, 85706 is currently hiring a Guest Service Rep-PM.
Responsibilities include: Process all guest check-ins by confirming
reservations in computer system, verifying guest identity,
requesting form of payment, assigning room, and issuing room key in
accordance with property policies and procedures. Operate telephone
switchboard station. Respond to and resolve guest requests,
including wake-up call requests. Run daily reports (number of
arrivals, departures), identify any special requests, and check
reports for accuracy. Review shift logs/daily memo books and
document pertinent information in logbooks. Process all payment
types such as room charges, cash, checks, debit, or credit. Count
and secure bank. Complete end-of-day activities including posting
charges to accounts, completing cashier and closing reports,
running night audit backup, and roll the date. Print and fold
folios and ensure that they are placed under each guest room door
the night before check-out.
Follow all company safety and security policies and procedures, and
report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures, ensure uniform and
personal appearance are clean and professional, and maintain
confidentiality of proprietary information. Welcome and acknowledge
all guests according to company standards, anticipate and address
guests' service needs, assist individuals with disabilities, and
thank guests with genuine appreciation. Speak with others using
clear and professional language, and answer telephones using
appropriate etiquette. Develop and maintain positive working
relationships with others, and listen and respond appropriately to
the concerns of other employees. Stand, sit, or walk for an
extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
To submit your application for this job, please go to:
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Marriott International is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: , Tucson , Guest Service Rep-PM - Courtyard Tucson Airport (140020Y3), Other , Tucson, Arizona
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