Student Loan Assistant
Company: Pima Medical Institute
Posted on: June 12, 2021
ESSENTIAL FUNCTIONS Maintain or reduce overall default rates.
Contact delinquent borrowers through verbal or written
correspondence to avoid default. Advise students of the
consequences of allowing their loans to go into default. Apply
proven strategies to assist borrowers in an effort to positively
impact the annual cohort default rate and minimize the number of
borrowers who default on their student loans. Utilize all available
skip tracing techniques to locate and resolve students with
delinquent loans. Able to access the NSLDS to review student status
and CampusVue. Utilize computer system to retrieve and provide
current information on current and graduated/withdrawn students.
Work to lower the total defaults by reducing the number of
delinquent loan borrowers. Answer incoming phone calls and respond
to email inquiries. Assist students with resolving accounts through
repayment options, deferments and forbearance and consolidation
options. Work in conjunction with designated lenders and guarantors
to resolve student loan delinquencies. Weekly mail delinquency
letters based on days of delinquencies and emails. Research methods
to contact and locate students via telephone. Communicate
effectively and on a timely basis with student borrowers,
servicers, NSLDS and loan guarantors concerning status, enrollment
status and default aversion information. Ensure an accurate CDR
measure. Perform general clerical duties. Attend webinar and
workshops to keep abreast of changes in federal law and procedures.
Assist in the implementation of changes in loan policies per
The list of essential functions is not exhaustive and may be
Verbal and written communication skills. One (1) year of default
management and/or financial aid experience preferred. Computer
skills, to include Microsoft Excel and working with spreadsheets.
Any equivalent combination of training, education or experience
that meets the minimum qualifications.
Keywords: Pima Medical Institute, Tucson , Student Loan Assistant, Other , TUCSON, Arizona
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