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Patient Services Coordinator

Company: US Oncology, Inc.
Location: Tucson
Posted on: June 12, 2021

Job Description:

Overview

Facing cancer takes great strength and courage. It also takes an exceptional team of Patient Service Coordinators working alongside clinical and administrative staff and being a part of our patient's experience in our clinics.

If you like being the first and last friendly face our patients see in the clinic, we want you to join our team.

About Us:

Our mission is to increase access to and advance the delivery of high-quality cancer care in America. As part of US Oncology, one of the nation's largest healthcare services networks dedicated exclusively to cancer treatment and research, we can quickly bring the latest advances in cancer care to our patients. Most importantly, we understand the special needs of cancer patients, and are devoted to caring for the whole person, not just the disease. Our physicians and staff treat patients in over 28 locations throughout the state including Deer Valley, Flagstaff, Glendale, Goodyear, Green Valley, Mesa, Phoenix, Prescott Valley, Scottsdale, Tempe and Tucson.

Benefits:

We offer competitive pay and a comprehensive benefit package that includes, 401K Profit Sharing Plan, Critical Care Insurance, Dental Insurance, Health Spending Account, Legal Insurance, Long-Term Care, Medical Insurance, Paid Time Off Plan, Short and Long-Term Disability, Tuition Reimbursement, Vision Insurance.

To make a difference in someone's life, you don't have to be brilliant, rich, beautiful or perfect. You just have to care.

Responsibilities

In your job, you will have the ability to make a difference in a patient's journey by:

  • Greet patients and visitors to the clinic in a prompt, courteous and professional manner; check in patients and inform clinical staff of patient arrival.
  • Provide and explain paperwork for the patient to complete prior to examination; collect, proof for completeness, and file patient forms; update demographics and insurance information in the system; collect co-pays and balances.
  • Answer incoming calls, screen, and respond to routine questions.
  • Check patients out after examination; schedule returning appointments in accordance with physician and/or office guidelines.
  • Record patient cancellations and missed appointments; reschedule appointments; notify appropriate staff of the cancellation and make note in patient chart.
  • Provide general administrative support.
  • Communicate with multiple departments in the office.
  • Responsible for chemo scheduling.
  • Maintain work que.

Qualifications

This position allows for all levels of experience.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required.

What You Bring to the Team:

  • Demonstrate Adaptability: Handle day to day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities; demonstrate flexibility.
  • Show Work Commitment: Set high standards of performance and work efficiently to achieve them.
  • Commit to Quality: Emphasize the need to deliver quality products and/or services.

This position allows for all levels of experience.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required.

What You Bring to the Team:

  • Demonstrate Adaptability: Handle day to day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities; demonstrate flexibility.
  • Show Work Commitment: Set high standards of performance and work efficiently to achieve them.
  • Commit to Quality: Emphasize the need to deliver quality products and/or services.

In your job, you will have the ability to make a difference in a patient's journey by:

  • Greet patients and visitors to the clinic in a prompt, courteous and professional manner; check in patients and inform clinical staff of patient arrival.
  • Provide and explain paperwork for the patient to complete prior to examination; collect, proof for completeness, and file patient forms; update demographics and insurance information in the system; collect co-pays and balances.
  • Answer incoming calls, screen, and respond to routine questions.
  • Check patients out after examination; schedule returning appointments in accordance with physician and/or office guidelines.
  • Record patient cancellations and missed appointments; reschedule appointments; notify appropriate staff of the cancellation and make note in patient chart.
  • Provide general administrative support.
  • Communicate with multiple departments in the office.
  • Responsible for chemo scheduling.
  • Maintain work que.

Keywords: US Oncology, Inc., Tucson , Patient Services Coordinator, Other , Tucson, Arizona

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