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Front Desk Specialist - Tucson

Company: Intermountain Centers
Location: Tucson
Posted on: November 22, 2021

Job Description:

Community Partners' mission is to deliver high quality, accessible, integrated healthcare to meet individual wellness and recovery goals. Our services foster hope and self-determination. We are dedicated to Equal Opportunity in employment and provision of services.

Looking to build a lasting career? Join a team that is inclusive of all and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like:

  • Top-level compensation packages
  • Exceptional health, dental, and disability benefits
  • Career and compensation advancement programs
  • Student loan forgiveness programs
  • 401k company match
  • Bilingual pay differential
  • Holiday and PTO
  • Clinical licensure supervision and reimbursement
  • Evidence-based treatment approaches, training, and supervision
  • One of the first fully vaccinated COVID-19 workplaces in Arizona
    Intermountain Centers and its statewide affiliates, Community Partners Integrated Healthcare, Pinal Hispanic Council, Intermountain Health Center, Intermountain Foster Care, Behavioral Consultation Services and MHRI Housing are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

    Intermountain Centers is committed to the safety and well-being of our employees, our members, and the communities we serve and, as such, we require all employees to be fully vaccinated from the COVID-19 virus. Proof of full vaccination status is required prior to the start of employment. Medical or religious waivers may be requested. Contact the HR recruiting team for more information.

    General Summary: The Front Desk Specialist greets members and visitors and directs them accordingly. Follows established check-in and check-out procedures. Responsible to schedule, reschedule and cancel various appointment types for the outpatient clinic. Verifies insurance eligibility and processes mail. Tactful and diplomatic communication style as well as excellent telephone and personal etiquette required.

    • Greets visitors, checks them in and notifies the appropriate staff as needed.
    • Screens calls as necessary; forwards incoming calls to the appropriate staff; and takes messages as necessary.
    • Schedules member appointments.
    • Coordinates internal and external meetings.
    • Provides secretarial support to general office functions through word processing, filing, copying, collating, faxing, organizing, distributing mail and preparing material for distribution.
    • Provide administrative support to the clinical team.
    • Develops and maintains files, logs, manuals and handbooks, assuring that files are orderly, complete and updated in a timely manner.
    • Coordinates maintenance of office equipment i.e. fax machines and copiers.
    • Maintains updated forms and directories as assigned.
    • Maintains inventory of office supplies, forms and other clinic materials, such as brochures and flyers. Initiates supply/service requests.
    • Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI.
    • Maintains an approved schedule, and acceptable level of attendance.
    • Performs duties as assigned or necessary as they relate to the general nature of the position.

      • Education and Experience - High school diploma or GED. Two years' experience in a primary care or behavioral health office setting, preferred.
        • Proof of COVID-19 vaccination required.
        • Minimum 21 years of age.
        • Arizona Level One Fingerprint Clearance Card (must possess upon hire and maintain throughout employment).
        • CPR, First Aid & AED certification, if required (must possess upon hire and maintain throughout employment).
        • Valid Arizona Driver's License, 39-month Motor Vehicle Report, proof of vehicle registration and liability insurance that meet company insurance requirements, if required.
        • Negative TB test result, if required (Employer provides).

          If you have any questions, please reach out to the Recruiter for this position:

          Melissa Garcia

          Human Resources Generalist


          CPI is an equal opportunity employer. CPI does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.

          Other details
          • Pay Type Hourly
            Apply Now

Keywords: Intermountain Centers, Tucson , Front Desk Specialist - Tucson, Other , Tucson, Arizona

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