Licensed Insurance Professional

Company: True Pro Insurance
Location: Tucson
Posted on: August 5, 2022

Job Description:

Job Description We are seeking a Licensed Property & Casualty Professional to join our team You will be required to have in-depth knowledge and experience in the property and casualty insurance industry. This is a 100% percent remote position with a strong emphasis on healthy work and life balance. Our mutual goal must be to offer over-the-top customer service and individualized attention to clientele. Team members must be forward-thinking and capable of finding solutions and productive ways of managing accounts in order to supersede customer service expectations. An account manager will be responsible for servicing existing clientele and using creativity with all the insurance carriers we have access to. Our goal is to find the right fit and options for clients. Services will include in-depth analysis of insurance coverage, and having knowledge of multiple carriers and their offerings for coverage to best suit each client's needs. Clientele consists of preferred Individuals and families that rely on our professional advice and knowledge. Must be keen and overly organized to help the agency implement systems to streamline service for renewal, shops, and new business calls. No outbound sales are required but inbound sales will be expected as we have many referral sources but do not currently market or advertise outside of that so maintaining relationships, clear communication, and timely responses are required. Responsibilities: Providing a concierge/white-glove level service Removing barriers, and ensuring end-to-end resolution on all matters, such as servicing, billing, and maintenance of home and auto insurance policies Present and sell insurance policies to new and existing clients Develop and calculate suitable plans based on clients' needs Generating cross-sell leads and upselling coverage to existing clients. Preventing cancellations among clients Resolve client inquiries and complaints Comply with insurance standards and regulations Track and identify areas of improvement Qualifications: Property & Casualty License Required 3 years of previous experience in insurance and customer service. Office hours 8 am-5pm Pacific standard time, Must be willing to work PST timezone Experience in Ezlynx and carriers like Mercury, ASI, Travelers, Guard, Nationwide, and more. Ability to build rapport with clients Strong negotiation skills Excellent written and verbal communication skills Ability to prioritize and multitask Work from home office requirements: Designated workspace free from noise and other distractions Remote office internet connection via DSL or Cable Modem with high-speed internet access is at your expense unless otherwise required by law Have your own desktop Computer, we prefer a direct connection to the modem as the phone system is accessed by software on the computer. Must have video and audio capabilities for virtual meetings. An account manager will be mainly responsible for personal lines but can grow and develop commercial lines. Compensation will be determined by team members--- experience and will compensate up to $30 an hour with the commission, bonus, and benefit potentials. Salary would be considered for the right individual. Afternoon part-time positions may also be considered. Benefits will be offered after 6 months of employment starting January 2023.

Keywords: True Pro Insurance, Tucson , Licensed Insurance Professional, Other , Tucson, Arizona