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Patient Service Representative

Company: AFNI
Location: Tucson
Posted on: August 7, 2022

Job Description:

We are hosting walk-in interviews on Tuesdays and Thursdays from 10am - 2pm! Stop by our location at 7810 E Escalante Blvd and interview on the spot... you could even get a job offer before you leave! Walk in to your career!

Working at our location, 7810 E Escalante Rd Tucson, AZ 85730, is a requirement for this opportunity.

Gone are the days of working in a medical office to schedule appointments and support patients! This is a call center position for inbound calls from medical patients. We have an exciting new opportunity. We are looking for Patient Service Representative to join our team.

As an Patient Service Representative, you will be responsible for providing high quality telephone service to members of a healthcare company.

What You'll Do

  • Answer phone calls to assist with obtaining medical services
  • Schedule appointments for members
  • Safeguard the privacy of patient health information
  • Understand member's needs and transfer them to correct department as needed
  • Ensure patients understand policies and are prepared for upcoming procedures and appointments
  • Be an advocate
  • Educate members on health plan systems and facilities
  • Understand medical terminology to communicate effectively with patients. Afni is a and leading global customer service provider that's been around for more than 80 years! We have a fun team in Tucson, where you can make friends, do meaningful work and start or grow your career - we always promote from within!

    What you'll get:
    • Full-time. 40 hours per week schedule with overtime opportunities if you'd like
    • Job stability. We've been doing this work in Tucson for over 22 years!
    • Paid time off.
    • Medical, dental and vision insurance with premiums partly paid by the company!
    • College tuition reimbursement.
    • Referral Program. One of the best unlimited employee referral bonus programs out there!
    • Career Growth. Gain great experience to promote to higher roles and leadership training to prepare you for the next step!
    • Annual Performance Reviews. We reward your hard work with annual wage increases TAZHGen

      • Must be 18 years of age.
      • Ability to communicate with customers to build relationships and close the deal!
      • Ability to be a team player.
      • Strong ability to show empathy to callers as many of them are facing health challenges Associated topics: associate, clerk, coordinator, customer care representative, platform support, service representative, support, telephone, telephone service representative, tsr

Keywords: AFNI, Tucson , Patient Service Representative, Other , Tucson, Arizona

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