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Applications Specialist

Company: Radiology Ltd Llc
Location: Tucson
Posted on: November 25, 2022

Job Description:

*Radiology Ltd., a 500+ employee medical imaging organization seeks a Full Time Applications Specialist. This position supports and troubleshoots software, typically working with end users and software developers.*

*
Radiology Ltd*. is a partner company of U.S. Radiology Specialists and is the premier provider of diagnostic and interventional radiology services in Southern Arizona since 1933.
*Work Schedule: * Hours for this position are Monday - Friday 8 AM to 5 PM.
*Work Location*: 677 N Wilmot Road Tucson AZ
*What's in it for you?*
We offer full benefits including low cost medical plans with matching HSA, a free dental plan, low cost vision plan, free life insurance, 401(k) pension plan, paid time off, short- & long-term disability, free telemed service as well as other work site benefits! We have employee events throughout the year for all staff, an annual family picnic as well as group hikes, walks and paid time for community service events.
*Essential Duties and Responsibilities: *

* Deliver solutions by identifying problems, researching answers, and guiding users through corrective steps.
* Educate staff and explain features and functionality of software applications.
* Work closely with internal departments to facilitate project completion.
* Use outstanding customer service to troubleshoot and resolve issues in a timely manner.
* Provide telephone, email, live chat, and remote support to staff.
* Assist with the creation, documentation, and execution of test scripts for supported systems and research and implement solutions to issues identified.
* Improve system performance by identifying issues and recommending changes.
* Continue product expertise by updating job knowledge, education training, and maintaining personal networks.
* Take on additional responsibilities and projects as needed.

We are seeking individuals with the following characteristics:

* Highly dependable with strong attention to detail
* Thrive in a fast paced collaborative environment while multi-tasking with precise decision making skills
* Excellent communication and interpersonal skills to ensure that problems are solved with utmost customer service
* Ability to prioritize critical issues and handle crises.

*
Minimum education requirement is a High School Diploma, Associates Degree in Medical Technology preferred.
* Computer Literacy is mandatory - MS Office skills and/or training required
* Technology Certifications are a plus.
* Collaborative attitude is mandatory

*Apply now and join our RAD TEAM!*
Radiology Ltd. has been named one of the "Top 25 Connected Healthcare Facilities" in the nation by Health Imaging and IT. Our innovative web portals allow providers and patients to securely order exams and access reports and images.

Location: 677 N Wilmot Rd, Tucson, AZ 85711

Job Type: Full-time%58047475%

Keywords: Radiology Ltd Llc, Tucson , Applications Specialist, Other , Tucson, Arizona

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