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HDMS FT MT- Tucson, AZ (Mike)

Company: Home Depot USA, Inc.
Location: Tucson
Posted on: November 26, 2022

Job Description:

Measurement Specialist, Flooring (172812) Position Description:
Position Purpose:
The Measurement Specialist, Flooring is responsible for traveling to customers homes to perform in-home flooring measurements. The Measurement Specialist is directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a tablet and various related department goals. The Measurement Specialist's role works independently in the field and provides quality professional customer service that consistently meets or exceeds Company standards of excellence customer service. This position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers to complete in-home flooring measurements and coordinating with the Home Depot Measurement Services Center. -
Key Responsibilities:
- 90% Customer Service - Providing customer service by assessing customer needs, communicating with customers and conducting in-home flooring measurements.
- 10% Drawing Review - Review and edit of floor drawings in the measurement tablet

Direct Manager/Direct Reports:
- This Position typically reports to Assistant Market Manager
- This Position has 0 Direct Reports

Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
- Located in a comfortable indoor area.
- Conditions could produce mild discomfort on occasion.

ESSENTIAL SKILLS:
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Years of Work Experience: -No specific experience is required. -
Preferred Experience: -
- Previous customer service, retail, or home improvement experience is a plus but NOT required -

Physical Requirements:
- Most of the time is spent in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Keywords: Home Depot USA, Inc., Tucson , HDMS FT MT- Tucson, AZ (Mike), Other , Tucson, Arizona

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