Technical Support/ PC Support

Company: BCforward
Location: Tucson
Posted on: March 17, 2023

Job Description:

Technical Support/ PC Support BCforward is seeking a highly motivated and experienced Technical Support/ PC Support at Tucson, AZTitle: Technical Support/ PC SupportContract: 24+ Months with possible extension or permanentLocation: Tucson, AZJob Description:

• This customer facing, non-exempt CLIENT PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to CLIENT's PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus
• Strong mechanical aptitude, working with tools and various alignment apparatus.
• Alignment with customer's business needs while maintaining CLIENT's contractual commitments.
• Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches.
• Able to balance and prioritize multiple activities and issues.
• Successful cause and effect understanding of financial perspectives on the business.
• Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.
• Attention to detail and commitment to administrative responsibilities.
• Exercise solid business based decision making skills, taking appropriate risk to insure that both CLIENT's and the customer's business need are met.
• Independent thinking while adhering to standard technological/mechanical and business procedures.
• Industry / company knowledge that provides solid technology solutions and options to the customer.
• Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.
• Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards. Qualifications:
  • Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.
  • Availability to work both scheduled and unscheduled overtime.
  • Participate in assigned work during non-traditional workdays, holidays and shift work.
  • Onsite customer facing experience.
  • Technical/mechanical hardware repair experience.
  • Demonstrated technical/mechanical aptitude for learning new technology.
  • High School diploma or equivalent, plus additional hardware technology training. College preferred. About BCforward:BCforward began as an IT business solutions and staffing firm Founded in 1998, BCforward has grown with our customers' needs inta full service personnel solutions organization Headquartered in Indianapolis, Indiana, BCforward alsoperates numerous delivery centers across North America and IndiaWe are currently the largest consulting firm and largest MBE certified firm in Indiana Our uninterrupted growth has allowed BCforward tdeliver uniquely configured IT staffing and project solutions for over years of catering tour customers' specific needs BCforward currently maintains a team of over 5000 global resources With our additional brand, Stafforward, together we have the capabilities tdeliver services for a variety of industries in both public and private sectors which allows us taddress your most challenging needswww.BCforward.com
    
    Interested candidates please send resume in Word format Please reference job code 197641 when responding to this ad.

Keywords: BCforward, Tucson , Technical Support/ PC Support, Other , Tucson, Arizona