STRATEGIC COMMUNICATIONS SPECIALIST
Company: Customs and Border Protection
Location: Tucson
Posted on: November 18, 2023
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Job Description:
Summary Organizational Location: This position is with the
Department of Homeland Security, within U.S. Customs and Border
Protection, U.S. Border Patrol, Tucson Sector Headquarters, Law
Enforcement Operational Programs. Responsibilities This position
allows you to use your knowledge and experience developing
communication plans and products to improve engagement across
diverse stakeholder communities. This position starts at a salary
of $70,234.00 (GS-11, Step 1) to $109,436.00 (GS-12, Step 10) with
promotion potential to $109,436.00 (GS-12 Step 10). GS Salary:
Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the "Rest of
United States" pay table. Some positions fall under a special pay
rate depending on the series, grade level and location of the
position. Please visit this link to view special pay rate charts.
The Strategic Communication Specialist provides leadership with
advice and assistance in writing and developing communications
materials to ensure coordination and communication throughout the
organization. Duties and responsibilities include: Planning,
writing, and editing internal and external communication products
to keep stakeholders informed of operations, programs, priorities,
and initiatives; preparing talking points and anticipated question
and answers for leadership to ensure stakeholder concerns are
addressed in a wide variety of engagement forums; Developing,
implementing, and evaluating the effectiveness of communication
strategies, materials, and programs that support and promote
engagement with stakeholder communities; identifying communication
barriers and issues, gathering information, and generating possible
solutions for recommendations; Identifying and anticipating
communication needs and potential reactions form stakeholders
including congressional, media, non-governmental, state, local,
tribunal governmental and other stakeholder communities; carrying
out communication requirements needed to support leadership
regarding novel, complex, and controversial operational,
programmatic, and policy related issues. Requirements Conditions of
Employment You must be a U.S. Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective
Service Primary U.S. residency for at least three of the last five
years (additional details below) You may be required to pass a
background investigation CBP follows the DHS Drug-Free Workplace
Plan for drug testing procedures As an employee of CBP, you will be
joining a workforce that is dedicated to accomplishing our mission
while maintaining the trust of our Nation by strictly adhering to
all government ethics standards. Your conduct will be subject to
the ethics rules applicable to all Executive Branch employees, and
to CBP employees specifically, as well as the criminal conflict of
interest statutes. Once you enter on duty, these rules include
obtaining approval for outside employment or business activity, to
ensure such employment or business activity is not prohibited and
does not interfere or conflict with performance of your official
duties. Please review further details via the following link.
Qualifications Experience: You qualify for the GS-11 grade level if
you possess 1 year of specialized experience equivalent to at least
the next lower grade level, performing duties such as: Assisting in
the creation of communication strategies and materials that support
and promote engagement with internal stakeholders; Establishing and
maintaining strong working relationships with leadership, subject
matter experts, and other communication offices responsible for
congressional, public, and intergovernmental affairs; Assisting in
the development of communication products to keep stakeholders
informed of areas of responsibility operations, programs,
priorities, and initiatives; Assisting in preparing presentations
and talking points for leadership; conducting analysis of
communication strategies to ensure that issues and concerns are
addressed accurately and tactfully in both internal and external
correspondence. You qualify for the GS-12 grade level if you
possess 1 year of specialized experience equivalent to at least the
next lower grade level, performing duties such as: Assisting in
carrying out communication requirements need to support leadership
regarding operational, programmatic, and policy related issues;
Preparing talking points and anticipated questions and answers for
leadership to ensure stakeholders concerns are addressed in a wide
variety of external engagement forums; Establishing and maintaining
strong working relationships with leadership, subject matter
experts, and other communication offices responsible for
congressional, public, and intergovernmental affairs; Recommending
ways to communicate changing policies and laws; Serving as liaison
with and establishing working relationships with internal
stakeholders; Carrying out communications requirements needed to
support leadership regarding novel, complex, and controversial
operational, programmatic, and policy related issues. NOTE: Your
resume must explicitly indicate how you meet this requirement,
otherwise you will be found ineligible. Please see the "Required
Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including
volunteer work done through National Service programs (e.g., Peace
Corps, AmeriCorps) and other organizations (e.g., professional;
philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and
skills and can provide valuable training and experience that
translates directly to paid employment. You will receive credit for
all qualifying experience, including volunteer experience. You
must: Meet all qualification requirements, including education if
applicable to this position, subject to verification at any stage
of the application process; and Meet all applicable Time in Grade
requirements (current federal employees must have served 52 weeks
at the next lower grade or equivalent grade band in the federal
service) by 11/22/2023. The Office of Personnel Management (OPM)
must authorize employment offers made to current or former
political appointees. If you are currently, or have been within the
last 5 years, a political Schedule A, Schedule C, Non-career SES or
Presidential Appointee employee in the Executive Branch, you must
disclose this information to the Human Resources Office. Background
Investigation: U.S. Customs and Border Protection (CBP) is a
federal law enforcement agency that requires all applicants to
undergo a thorough background investigation prior to employment in
order to promote the agency's core values of vigilance, service to
country, and integrity. During the screening and/or background
investigation process, you will be asked questions regarding any
felony criminal convictions or current felony charges, the use of
illegal drugs (e.g., marijuana, cocaine, heroin, LSD,
methamphetamines, ecstasy), and the use of non-prescribed
controlled substances including any experimentation, possession,
sale, receipt, manufacture, cultivation, production, transfer,
shipping, trafficking, or distribution of controlled substances.
For additional information, review the following links: Background
investigation and the e-QIP process. Residency: There is a
residency requirement for all applicants not currently employed by
CBP. Individuals are required to have physically resided in the
United States or its protectorates (as declared under international
law) for at least three of the last five years. If you do not meet
the residency requirement and you have been physically located in a
foreign location for more than two of the last five years, you may
request an exception to determine if you are eligible for a
residency waiver by meeting one or more of the following
conditions: Working for the U.S. Government as a federal civilian
or as a member of the military A dependent who was authorized to
accompany a federal civilian or member of the military who was
working for the U.S. government Participation in a study abroad
program sponsored by a U.S. affiliated college or university
Working as a contractor, intern, consultant or volunteer supporting
the U.S. government Probationary Period: All employees new to the
federal government must serve a one year probationary period during
the first year of his/her initial permanent federal appointment to
determine fitness for continued employment. Current and former
federal employees may be required to serve or complete a
probationary period. Agency Career Transition Assistance Program
(CTAP) or the Interagency Career Transition Assistance Program
(ICTAP) Eligibles: If you have never worked for the federal
government, you are not CTAP/ICTAP eligible. View information about
CTAP/ICTAP eligibility on OPM's Career Transition Resources
website. To be considered well qualified under CTAP/ICTAP, you must
be rated at a minimum score of 85 for this position. In addition,
you must submit the supporting documents listed under the Required
Documents section of this announcement. Education Please see the
Qualifications and Required Documents sections for more information
if education is applicable to this position. Additional Information
Bargaining Unit: This is a bargaining unit covered position,
represented under the National Border Patrol Council - NBPC. For
local chapter contact information see https://bpunion.org/#.
Reasonable Accommodation (RA) Requests: If you believe you have a
disability (i.e., physical or mental), covered by the
Rehabilitation Act of 1973 as amended that would interfere with
completing the USA Hire Competency Based Assessments, you will be
granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and
appropriate supporting documentation for RA must be received prior
to starting the USA Hire Competency Based Assessments. Decisions on
requests for RA are made on a case-by-case basis. If you meet the
minimum qualifications of the position, after notification of the
adjudication of your request, you will receive an email invitation
to complete the USA Hire Competency Based Assessments. You must
complete all assessments within 48 hours of receiving the URL to
access the USA Hire Competency Based Assessments, if you received
the link after the close of the announcement. To determine if you
need a RA, please review the Procedures for Requesting a Reasonable
Accommodation for Online Assessments here. Special Appointing
Authority: See "THIS JOB IS OPEN TO" section for what Special
Appointing Authorities may apply. Veterans, military spouses, Peace
Corps/VISTA volunteers, and people with disabilities possess a
wealth of unique talents, experiences, and competencies that can be
invaluable to the DHS mission. If you are a member of one of these
groups, you may not have to compete with the public for federal
jobs. To determine your eligibility and to understand what
documentation would be required with your application, please click
on the appropriate link below. You must provide documentation
supporting your eligibility prior to the closing date of this
announcement. If you have any questions regarding your eligibility,
please contact the CBP Hiring Center via the contact information
listed at the end of this job opportunity announcement. Veterans
Military spouses Effective until December 31, 2028, any spouse of a
member on active duty may be eligible Individuals with Disabilities
The proof of disability documentation must specify that you are
eligible to apply using Schedule A. It does NOT need to detail your
specific disability, medical history or need for accommodation. For
more information visit this link. Peace Corps and VISTA Other
miscellaneous hiring authorities Positions with known promotion
potential do not guarantee promotion, nor is the promise of
promotion implied. DHS uses E-Verify, an internet-based system, to
confirm the eligibility of all newly hired employees to work in the
United States. Learn more about E-Verify including your rights and
responsibilities.
Keywords: Customs and Border Protection, Tucson , STRATEGIC COMMUNICATIONS SPECIALIST, Other , Tucson, Arizona
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