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Behavioral Health Professional 2

Company: Spectraforce Technologies
Location: Tucson
Posted on: June 9, 2024

Job Description:

Job title: Behavioral Health Professional 2
Location: Remote
Duration: 3 Months (Possibility of Extension)
Shift - Wednesday 12pm-10p, Thru-Sat 8pm-6am AZ time

Summary:


  • Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls.
  • Uses established protocols and independent professional judgment.
  • Documents assessment, plans, interventions and results.

    Job Responsibilities:


    • Answer incoming telephone calls and triage behavioral health need Document calls and actions using standard computer software application
    • Provide resource and education to non-licensed behavioral health staff Schedule and make follow up calls to provide care facilitation
    • Promote recovery concepts and inspire hope Work with other internal and external agency personnel to meet callers' needs
    • Provide professional assessments, interventions within scope of relevant licensure
    • Provide information and behavioral health education to callers

      Education/Experience:


      • Bachelor's degree or equivalent experience.
      • Master's degree preferred.
      • 2-4 years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.
      • Strong computer skills required, including experience with Microsoft office and/or data entry systems.
      • Must possess and demonstrate strong abilities in data entry, typing, call documentation and customer service skills including active listening.
      • Experience in telephonic counseling and/or managed care setting preferred.


        License/Certification: Must have one of the following:


        • Licensed Professional Counselor;
        • Licensed Clinical Social Worker;
        • Licensed Marriage and Family Therapist;
        • Licensed Psychologist;
        • Licensed Independent Substance Abuse Counselor,
        • Licensed Associate Counselor;
        • Licensed Associate Substance Abuse Counselor;
        • Licensed Masters Social Worker;
        • Registered Nurse





          Internal/External Groups with which the Candidate will interface:
          none


          Required Skills/Experience:
          STRONG CUSTOMER SERVICE (CRISIS AND NON-CRISIS CALLS)
          Preferred Skills/ Experience:



          1.
          2-4 years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.
          1.



          2.
          Strong computer skills required, including experience with Microsoft office and/or data entry systems.
          2.



          3.
          Must possess and demonstrate strong abilities in data entry, typing, call documentation and customer service skills including active listening.
          3.



          4.
          Experience in telephonic counseling and/or managed care setting preferred.




          Education Requirement:
          Bachelor's degree in counseling, Social Work, Marriage, and Family Therapy
          Education Preferred:
          Master's degree


          Software Skills Required:
          Microsoft Applications


          Required Certifications:
          active license from their respective licensing board (Must be from the state in which the candidate resides)

          License/Certification: Must have one of the following: Licensed Professional Counselor; Licensed Clinical Social Worker; Licensed Marriage and Family Therapist; Licensed Psychologist; Licensed Independent Substance Abuse Counselor, Licensed Associate Counselor; Licensed Associate Substance Abuse Counselor; Licensed Masters Social Worker; Registered Nurse
          Required Testing:
          n/a


Keywords: Spectraforce Technologies, Tucson , Behavioral Health Professional 2, Other , Tucson, Arizona

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