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On-Site Service Engineer with Security Clearance

Company: GET Group North America
Location: Tucson
Posted on: January 12, 2021

Job Description:

Job Summary Perform installation and integration of hardware components and conduct necessary operational testing. Maintain on-site presence and provide on-going technical support while ensuring timely availability. May be required to perform training of customer personnel. Responsible for on-site inventory control of maintenance parts. We are looking to fill First shift (7:00am-3:30pm) and **second shift (3:00pm-11:30pm) for this position. Key Responsibilities * Install, maintain and support all maintenance efforts in support of business efforts on site.* Respond in a timely manner to all maintenance calls. Documenting each maintenance action with time, effort, resolution and parts used* Maintain accurate on-site service inventory* Help customers troubleshoot issues they encounter while using the software/hardware and provide actionable tips to resolve the problem.* Maximizes use of hardware and software by training users; interpreting instructions; answering questions.* Prepare operating instructions to be used by end users.* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Job Requirements Academic Qualifications * Required: Associates Degrees in engineering discipline* Desirable: Bachelors degree in engineering discipline Professional Experience * Minimum 1-year experience in information technology or technical support* Must have a familiarity with electro-mechanical devices,* A knowledge of thermal or laser printers would be an asset* Must have good troubleshooting skills.* Must have the ability to read and understand schematic diagrams and be non-adverse to dis-assembly and reassembly on complex mechanical devices including servomotors and fiber-optic scanning systems.* Capable of working without direct supervision* Good communications skills* 10-15% national travel a possibility* U.S. citizenship required* Candidate must be able to obtain and maintain a U.S. Department of State background check prior to starting work. ** 2nd shift pay differential 10%

Keywords: GET Group North America, Tucson , On-Site Service Engineer with Security Clearance, Professions , Tucson, Arizona

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