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Distribution Center Systems Support Specialist

Company: The TJX Companies Inc
Location: Tucson
Posted on: June 23, 2022

Job Description:

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Distribution Center Tucson -- 7000 S. Alvernon Way -- Tucson -- AZ -- 85756Join our IT services team in our Tucson Distribution Center. - You'll play a critical role in ensuring our Associates have access to systems and hardware as a liaison between our building and our centralized IT support function at our Home Office. - We offer a 3-day work week Friday through Sunday from 5:00am to 5:30pm.Overview:

  • Serve as Point of Contact between our Distribution Center and the centralized IT Help Desk in Home Office; ensures IT department understands the issue, checks on resolution and escalates as needed
  • Monitors and troubleshoots computers, telecommunications and copier hardware to ensure continuous operation
  • Serves a Project Leader for various projects; reports status of projects to Manager
  • Assists Manager in making recommendations concerning installations, continued maintenance and planning of current and proposed telecommunication systems and / or projects
  • Maintains comprehensive and detailed records of equipment inventory, problems and failures. Coordinates preventative maintenance and / or corrective programs with vendor service personnel
  • Ensures all network components are operational, makes repairs, adjustments, and reconfigures systems as needed
  • Installs necessary communication equipment. Installs cable lines and configures systems, as deemed necessary. Cleans equipment as needed.Qualifications:
    • 1 to 3 years of Customer Service experience
    • Strong communication and organizational skills
    • Basic knowledge of IT software and hardware terminology
    • Flexibility with changing demands and priorities
    • Experience working in a Help Desk environment, a plus
    • Bilingual in Spanish, a plusWe offer a dynamic place to work, competitive pay and benefits, shift differential pay where applicable, and growth opportunities.At HomeGoods, we embrace the unknown--- - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. -Posting Notes: HomeGoods Distribution Center Tucson -- 7000 S. Alvernon Way -- Tucson -- AZ -- 85756

Keywords: The TJX Companies Inc, Tucson , Distribution Center Systems Support Specialist, Professions , Tucson, Arizona

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