Service Representative

Company: Afni
Location: Tucson
Posted on: November 22, 2021

Job Description:

WAGE INCREASE: Start at $15.50 an hour + bonus
COVID-19 Precautions being taken for onsite employees. We are hosting walk-in interviews on Tuesday and Thursdays from 10am-2pm! Stop by our location at 7810 E Escalante Blvd and interview on the spot... you could even get a job offer before you leave! Walk in to your career!
At Afni, the safety of our employees is our primary concern and we would like to share a sample of the protocols we have in place to support a safe working environment. Enhanced cleaning and sterilization procedures. All work areas are sterilized throughout the day and at the end of each shift
Adherence to CDC guidelines including the requirement that all employees wear face coverings
Onsite work force has been limited to 50% and training class sized have been reduced to allow for 6 ft. of space between employees.
Be a part of our growing team of insurance professionals and make a difference in the lives of policyholders. Launch your insurance career with us, enjoy the stability of working in a sustainable industry and make the most of the immense opportunity to grow. As an Insurance Service Consultant, you will be responsible for researching, analyzing, and resolving incoming customer inquiries regarding billing, coverage or policy changes and service-related issues in an effective and positive manner. Afni is a leading global customer service provider and we have been around for more than 80 years. We have a fun team in Tucson, where you can do meaningful work, start or grow your career and build relationships. What You'll Do What is personal lines insurance? Personal lines insurance covers policyholders against loss that results from injury or loss of property. As an Insurance Service Consultant, you will:
Field incoming inquiries in a prompt, professional and friendly manner while exuding confidence in providing support and solutions.
Identify and recommend cross-selling solutions, resolutions and retention opportunities for customers
Accurately enter relevant customer data / information into various Afni and client software databases.
Ongoing communication with leadership teams and attendance in training to keep abreast of updates on systems, services, products and policies.
What You'll Get Full Time. 40 hours per week schedule with overtime opportunities if you'd like!
Training. Excellent paid training!
Paid Time Off. You'll get 10 days during your first year, plus 7 paid holidays!
Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
Tuition Reimbursement. Up to $5,250 annually!
Referral Program. One of the best unlimited employee referral bonus programs out there.
Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents!
Annual Performance Reviews. We reward your hard work with annual wage increases.
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Keywords: Afni, Tucson , Service Representative, Sales , Tucson, Arizona