Pre-owned Automotive Sales Representative
Company: Chapman Tucson Market
Location: Tucson
Posted on: May 15, 2022
Job Description:
Job Description Chapman Automotive Group is one of the largest,
top performing automotive retailers across Arizona and Nevada. With
over 1900 employees regionally, our workforce is a significant
source of pride for our organization. Chapman has been family owned
and operated since 1966, and we value the reputation we have built
around our unique sales experience. Our rapid growth and resilient
culture has cultivated an amazing place to work. Happy employees
make happy customers, and we reward individuals who are committed,
tenacious, and motivated. We are looking for passionate, talented
professionals who want to be part of a fast-paced environment,
which embraces career advancement, collaboration, and superior
performance. Come join our team!Chapman 22nd St. Value Center
specializes in quality pre-owned sales. This is a great opportunity
to join our new Value Center a become a part of a new dealership.In
this role, you are the link between the buyer and their future
vehicle. You assist the customer with questions about prospective
vehicles, and their ability to purchase. Learning about all of the
newest vehicles and technologies on the market is necessary. We
have an in-house Training team dedicated to your success; offering
online and in-store training programs with our manufacturers. Job
responsibilities include, but are not limited to:
- Utilize CRM tracking system daily
- Respond quickly to internet, phone and live chat inquiries
using email, phone and texting in a professional manner
- Generate sales appointments by means of proactive outbound
prospecting and lead activity management
- Handle incoming phone leads
- Present initial financing options based on customer needs
- Check email frequently and respond to inquiries in a timely
manner
- Follow up with leads that are not ready to make an appointment
or are a no-show
- Participate in team and process development sessions – keeping
positive relationships with teammates, sales teams and dealership
management
- Deliver inquiries/messages intended for other sales personnel
and departments promptly Desired Skills, Qualifications, and
Experience:
- Automotive industry experience a plus but not required
- Pre-owned vehicle experience a plus but not required
- Available to work flexible hours & weekends
- Team player attitude
- Must have strong work ethic
- Ability to hit sales quotas and closing percentages
- Outgoing and friendly, especially while handling
objections
- Strong interpersonal skills, in-person and over the phone
- Persuasive and able to overcome customer objections during the
sales process
- Focuses on the customer's needs to enhance dealership and
personal sales
- Eager to learn dealership best practices and advance customer
service skills
- Strong verbal and written communication skills a MUST
- Proficiency with CRM and Outlook a plus
- Possess clean driving record and valid driver's license
- Willing to submit to a pre-employment background check and drug
screening Our rewarding cultureChapman's Culture provides a
foundation for team members to build a successful career through
camaraderie, innovation, growth, and employee engagement. At
Chapman you'll experience coworkers rooting for each other and
inspiring others to succeed. We foster a positive, supportive,
magnetic environment where our people want to come to work each and
every day. Our guiding principles create an incredible employee
experience, making our dynamic workforce happier. Our positive
experience is translated through the relationships we have with
each other, our customers, and every person we encounter. Our
attractive benefits packageWe take care of our people with industry
leading benefits which allows us - and you - to continue being
amazing! We offer medical, dental, company paid and voluntary life
insurance, onsite nurse practitioners, voluntary long-term and
short-term disability, retirement and financial planning resources,
holiday pay, paid time off, employee assistance program, training
and development, employee/family car discount programs, and company
contributions into 401(k).
Keywords: Chapman Tucson Market, Tucson , Pre-owned Automotive Sales Representative, Sales , Tucson, Arizona
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