Customer Service Representative
Posted on: November 24, 2022
*Customer Service Representatives now START at $17 per hour,
plus bonus.* Starting wage includes a $.50 onsite differential. Our
top Insurance Service Representatives earn an additional $3 per
hour with bonus!*We are hosting walk-in interviews on Tuesdays and
Thursdays from 10am - 2pm! Stop by our location at 7810 E Escalante
Blvd and interview on the spot--- you could even get a job offer
before you leave! Walk in to your career!* Be a part of our growing
team of insurance professionals and make a difference in the lives
of policyholders. Launch your insurance career with us, enjoy the
stability of working in a sustainable industry and make the most of
the immense opportunity to grow. As a Customer Service
Representative, you will be responsible for researching, analyzing,
and resolving incoming customer inquiries regarding billing,
coverage or policy changes and service-related issues in an
effective and positive manner.
Afni is a leading global customer service provider and we have been
around for more than 80 years. We have a fun team in Tucson, where
you can do meaningful work, start or grow your career and build
What You'll Do
What is Customer Service Representative?
* Personal lines insurance covers policyholders against loss that
results from injury or loss of property. As a Customer Service
Representative, you will:
* Field incoming inquiries in a prompt, professional and friendly
manner while exuding confidence in providing support and
* Identify and recommend cross-selling solutions, resolutions and
retention opportunities for customers Accurately enter relevant
customer data / information into various Afni and client software
* Ongoing communication with leadership teams and attendance in
training to keep abreast of updates on systems, services, products
and policies. What You'll Get
* Full Time. 40 hours per week schedule with overtime opportunities
if you'd like!
* Training. Excellent paid training!
* Paid Time Off. You'll get 10 days during your first year, plus 7
* Benefits. Medical, dental & vision insurance with premiums partly
paid by the company!
* Tuition Reimbursement. Up to $5,250 annually!
* Referral Program. One of the best unlimited employee referral
bonus programs out there.
* Career Growth. Gain some great experience to promote to higher
roles -- most of our support and leadership staff started as Sales
or Service agents!
* Annual Performance Reviews. We reward your hard work with annual
wage increases. Requirements
What you will need:
* At least 6 months experience in a customer service
* Must have GED or High School Diploma
* Must be 18 years of age At Afni we provide equal employment
opportunities to all qualified individuals. Employment is based
upon personal capabilities and qualifications without
discrimination because of race, color, religion, sex, age, national
origin, disability, or any other protected characteristic as
established by law. This policy of Equal Employment Opportunity
applies to all policies and procedures relating to recruitment and
hiring, compensation, benefits, termination, and all other terms
and conditions of employment. *TAZHGen* Job Type: Full-time Pay:
$17.00 per hour Benefits:
* Flexible schedule
* Health insurance
* Paid time off
* Referral program
* Tuition reimbursement
* Vision insurance
* 8 hour shift
Supplemental pay types:
* Bonus pay Ability to commute/relocate:
* Tucson, AZ 85730: Reliably commute or planning to relocate before
starting work (Required) Education:
* High school or equivalent (Required) Work Location: One
Keywords: Afni, Tucson , Customer Service Representative, Sales , Tucson, Arizona
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