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Senior Sales Engineer

Company: Simply Bits
Location: Tucson
Posted on: January 14, 2019

Job Description:

Salary (not posted), SENIOR SALES ENGINEERSimply Bits, LLC, headquartered in Tucson, Arizona is a privately held company committed to creating Southern Arizona's best wired and wireless network for delivery of Internet access, voice, fax, and other enhanced broadband applications and solutions.This sophisticated network allows Simply Bits to serve residences as well as small, medium and large businesses, educational institutions and government agencies throughout the Southern Arizona area. Our customer base represents diverse industries including: healthcare, financial, legal, insurance, automotive, hospitality, real estate and more.ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE SENIOR SALES ENGINEER

  • Analyze and review customer's networks and VoIP systems to identify issues and recommend design and security upgrades, procedures and policy changes;
  • Works with sales team to assess potential applications of company products or services and offer solutions that meet customer needs; assist with the preparation of proposals and quotes;
  • Designs solutions for private networks consisting of multi-node, virtual point-to-point, fail-over, dual-WAN configurations that require advanced infrastructure engineering;
  • Provides pre and post sales product support during the design, programming, configuration and deployment of VoIP products and the coordination of third-party vendors regarding VoIP cut-over;
  • Assesses product design and creates test procedures and programs for pre-deployment testing and post-deployment test verification though the use of inspections and quality assurance models;
  • Maintains detailed up-to-date customer design information on all VoIP installations, data network topologies including WiFi and site plans;
  • Proactively evaluate customer systems to determine ongoing requirements in order to identify problems and suggest improvements to ensure customer satisfaction and continuous delivery of our product portfolio;
  • Manages customer technical account data for accuracy and completeness within the company CRM system, adhering to all required processes, workflows, work instructions and reporting requirements;
  • Provides technical training and presentations of Simply Bits products to both internal teams and customers and communicates feedback for future product development;
  • Serve as subject matter expert for all Simply Bits product portfolio;
  • Serves as Tier 2/3 project lead and provides technical direction and training to project team members;
  • Serves as an internal technical point of contact for key accounts;
  • Accompanies sales team on sales calls throughout the region, as required;EDUCATION AND EXPERIENCE
    • Bachelor's degree in Computer Science, Computer Engineering or related field; and a minimum of six (6) years' experience in technical sales engineering within the telecommunication industryEquivalent work experience will be considered;
      • Experience in designing and implementing complex solutions for private networks and backhaul infrastructure;
      • Experience in Solution selling within the telecommunication or carrier environment;
      • Experience performing customer support of LANs, WANs, WiFi, VoIP systems is desirable.Reports to:Director of Sales and Marketing Location:Tucson, AZ Potential for telecommuting:No Travel:Minimal Visa Sponsorships:Not available Simply Bits is an Equal Opportunity Employer.

        Keywords: Simply Bits, Tucson , Senior Sales Engineer, Sales , Tucson, Arizona

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